Support requests can come at you from all directions. It’s critical to capture all of those requests in one place while still being able to prioritize them, so your team can address them efficiently. This ticketing system template makes use of some of Wrike’s most powerful features, so you can provide timely support. Request forms can help you manage incoming requests and ensure all relevant details are included, enabling your help desk team can begin addressing the issue as soon as possible. Custom dashboards can help you organize all your customer support interactions in one place, allowing you to provide efficient support. Lastly, custom reports can help your team report on progress, demonstrate their value, and set measurable goals.
Incoming Proofing and Approvals
Streamline your creative operations workflow with the Incoming Proofing and Approvals template. Use request forms to manage work intake, get contextual feedback with our markup tool, and manage progress with boards.