Streamline proofing and reporting for seamless campaigns.
Take control of billable hours and increase client satisfaction.
Align strategy with execution and deliver results.
Creative & Design
Create high-quality assets and get them approved in record time.
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Plan Agile projects, track deadlines, and deliver results.
Use custom statuses and automate your team workflows.
Organize incoming requests and eliminate repetitive tasks.
View team workloads and reallocate tasks to avoid burnout.
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Apps & Integrations
Turn a casual Slack chat into an actionable Wrike task.
Integrate client data seamlessly between Wrike and Salesforce.
Collaborate on Wrike projects without leaving Microsoft Teams.
Accelerate Wrike design tasks from Adobe Creative Cloud.
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Visualize tasks, processes, analytics, and more.
Define and trigger automated workflows to eliminate manual efforts.
Mobile & Desktop Apps
Work from anywhere with our robust app experience.
Streamlined proofing and collaboration in one place.
Unparalleled visibility across multiple work streams.
Instantly view project progress and create customized workflows.
Project Resource Planning
Plan and allocate resources for timely delivery.
Interactive project scheduling across teams.
Keep approvers in the loop from start to finish.
Custom Item Types
Tailor work items to fit your specific workplace.
Dynamic Request Forms
Custom forms powered by conditional logic.
Over 400 popular apps plus custom integrations.
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Find out how to navigate the fastest path to efficiency and deliver under pressure.
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Latest news and best practices on project management.
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Join our live or on-demand sessions to do your best work.
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Find out how companies use Wrike to consolidate tasks, revamp processes, and boost efficiency.
Personalize Your Workspace With Custom Item Types
Build a customizable library in your Wrike workspace and mirror the unique processes of your team, department, or company.
TRUSTED BY 20,000+ ORGANIZATIONS WORLDWIDE
Wave goodbye to generic project management terminology
Some platforms take a one-size-fits-all approach to work management. With Wrike’s custom item types, you can build a workspace tailored to your role, department, or industry.
Create a library of custom item types for your team or entire company. Define your own terms to match the business processes you use every day.Wrike’s use case templates include out-of-the-box item types so you can get started right away.
Tweak custom item types to suit your team’s requirements. Add a personal touch with recognisable names, icons, and descriptions.You can also customize your sections and fields as you see fit, leading to more intuitive work processes.
With Wrike’s smart automation, you can enable specific business logic for each custom item type — no code required.Add automation rules and best practices to deal with specific scenarios, i.e., what to do when a status changes to “Completed.”
Customize your layout with the configurable work item view. Add necessary fields for each item type, e.g., a HR candidate profile will require contact details.Any irrelevant sections? Simply hide them — you can always add them back later if needed.
Keep the right type of work in the right place. Our flexible workspace means you can access custom item types across various Wrike views.Differentiate between types in Table and Board view, and filter items to track in your reports and dashboards.
Experience the power of truly customizable software
Whether you’re a marketer or an IT developer, Wrike’s custom item types feature will work for your team. Here’s a taster of the benefits it can bring.
Keep track of meeting minutes, project files, and more with custom item types. Workspace members can view and access the information they need, be it a creative brief or a user story.
Speak your team’s language. By configuring your workspace to match your distinctive style, you can eliminate any confusion associated with vague terminology and focus on your shared objectives.
Our powerful work item automation enables users to reduce admin tasks, saving valuable time. What’s more, our no-code workflows are easy to use, so you can hit the ground running.
Customer success stories
faster project delivery
more efficient processes
“I’ve never seen a tool as easy to use, as easy to onboard new users, as easy to scale, and as easy to customize to your own workflow, process, team, clientele, and changing environment.”
“The way I’m able to customize Wrike to fit my workflow is one of the strongest features.”
Wrike’s ESM template has multiple custom item types to get you started, from Service Requests to Knowledge Base Articles and Customer Surveys.
Take control of your company strategy with this OKR template. Custom item types include Objectives, Key Results, Action Items, and Deliverables.
This template has all the custom item types your Agile team could ever need, including Bugs, Epics, Features, Sprints, and Stories.
Explore more customizable features
Work your way with Wrike’s powerful work management platform. Our versatile software has a wide range of features you can tailor to your team.
Need a way to streamline incoming requests? Build your own form with custom fields so requesters know what information you need to get the ball rolling.
Get full task visibility with shared dashboards. Create individual widgets for each progress stage, project, or team member — choose what you want to track.
Customize your workflow to suit your team’s specific process. Add statuses for each project phase to enhance transparency and eliminate unnecessary check-ins.
Why wait? Try Wrike today for free
Explore custom item types and Wrike’s other innovative features with a free two-week trial — no credit card required.