What is Quality in Project Management?
When asking what is quality in project management, it's important to understand that quality refers to quality assurance. According to the American Society for Quality (ASQ), quality assurance is "the planned and systematic activities implemented in a quality system so that quality requirements for a product or service will be fulfilled." Now that you know the definition of quality assurance, it's time to learn what is quality assurance in project management. You can think of quality assurance as the management and regulation of the products and services the project delivers to make sure they are at the required quality level. This process is extremely important in order to maintain not only the quality of products and services, but also consistency. Now that you know what is quality management in project management, you can focus on fine tuning those processes and continue to have happy customers.