It's Friday — time for the weekly Work Management Roundup. This week we tackle what phrases to use to sound more competent, note-taking with pen and paper, customizing stock photos, and using kindness as a strategy. Plus more articles on tools, productivity hacks and work.
It's time for the Friday Roundup once again. Today also marks 14 years since the tragedy of 9/11. We wanted to put together an especially heroic collection of links to the best articles on work management, productivity, and work. So grab your drink of choice and warm up your Wrike Chrome extension to bookmark the articles you'll want to read later on the ride home. Here they are: How-To Articles: Successful Entrepreneurs Are Never 'Out of the Office' (Entrepreneur): Entrepreneur and sales expert Grant Cardone suggests 2 rules so that you're always open to opportunity, even when you're technically offline. And no it's not a recipe for becoming a workaholic, rather, it's a plan of action for never turning away new business. To Become a Leader, Think Beyond Your Role (Harvard Business Review): Excellent read on defining your role broadly and how thinking like an owner can actually help you lead more fruitfully. Design a Pitch Deck: Lessons from a Seasoned Founder (Medium): The founder of men's fashion app Mylo explains the dos and don'ts of creating and designing a pitch deck. Bonus tip: even Slideshare says bullet points are bad. Find the Cheapest Flights With These 5 Travel Apps (DailyTekk): Forget the days of the mega-sites that promised cheap tickets but never really delivered. This list of 5 travel apps will transform how you shop for flights. Just, be warned that frequent business travel is bad for your health. Get New Content for Your Site (Audience Bloom): Yep, you constantly need new content for your company blog. Marketers know the struggle is real. But here are 7 ways to get new content for your blog from guest posts to interviews and more. And they're all free. Master Twitter Like a Boss (Medium): Buffer put together a guide for Twitter newbies which condenses and combines their best advice on this social media platform —all in one blog post. More Work Management Reads How Can I Leave at 5 P.M. Without Looking Like a Slacker? (Fast Company) The Project Management Guide for Beginners (Wrike) Digital Sabbaticals Don’t Make Sense (Cal Newport) 24 Life Changing Productivity Tools (Medium) 15 Habits That Will Change Your Life (Devious Gentlemen) The Ultimate Guide to the Perfect Meeting (Wrike) Looking for more Startup Advice? Follow our Flipboard magazine Startup Spark Up for links to articles on emerging businesses, founder advice, and best practices for entrepreneurs. Image credit: alone by Giorgio Montersino on Flickr. Some rights reserved. Changes made.
The Wrike Help Center has a fresh new look — and a brand new user forum! Looking for someplace to talk Folder structure, creating real-time Reports, new user training, and more? Join the new Wrike Community and connect with other Wrike users. You can: Ask questions. Post your question in the user forums to get a quick answer from either a fellow Wriker, or from a member of the Wrike Team. Find answers and advice. Simultaneously search Knowledge Base articles and Wrike Community posts to quickly find the information you need, without having to submit a support ticket. Learn best practices. Communicate directly with other teams like yours to find out how others are using Wrike, share templates and reports, and get the most out of the tool. Stay up to date on the latest Wrike news. Read all about the latest features and fixes in weekly Release Notes. To get started, simply visit the Wrike Community. Check out the newly redesigned Help Center now, and let us know what you think in the comments below!
How can you achieve customer service so fine that clients actually comment on it and spread the word about your company? Learn from the benchmark experiences of other companies, and benefit from the latest technologies to facilitate your work. , a leading provider of Electronic Data Interchange (EDI), has been offering a variety of robust, cost-effective EDI solutions since 1991. Projects of 123 EDI are typically complex and require coordination between sales, accounting and programming departments to ensure the company meets and even exceeds customers' expectations. According to Bernie Murciano, President at 123 EDI, the following principles, supported by Wrike's features, help to achieve top-notch customer service: Attention to detail Being thorough in performing clients' requests, minding the details, no matter how small they are, is crucial on the road to customer satisfaction. But can you take the load of remembering too many things off your brain and still deliver everything and more to your clients? Yes, you can! Wrike stores all the short-term and long-term commitments of 123 EDI, providing "a view of the big picture without losing sight of the many details" says Bernie. Thus, 123 EDI stays ahead of the game and ensures that even minor customer needs are not overlooked. "Positive customer feedback doubled in a couple of months after we adopted Wrike," shares Bernie. Seamless collaboration To achieve excellent customer service, a unified effort of all the organizational departments is required. 123 EDI chose Wrike project management software for teamwork with its enhanced collaboration features: real-time discussions, handy ways to follow tasks, and a cross-project newsfeed to track progress with ease. What makes Wrike especially convenient for collaboration is easy data-sharing on project progress with everyone involved. If you wish to connect remote teams, external partners and clients to the project, you can easily do so – the number of external viewers is unlimited. Bernie confirms: "Wrike's user-friendly web application keeps everyone on the same page." Commitment to timelines When you deliver a project on time, customers appreciate it and come back for more. With Wrike's automatic reminders about tasks and updates, you never miss a deadline. Scheduling tasks is simple and can be done from list, table and timeline views in real time. Bernie Murciano values this ability "to more effectively prioritize tasks by revising due dates." Thus, 123 EDI quickly reacts to the ever-changing business conditions, so that no customer is disappointed by a missed deadline.
Adoption of Wrike brought quick improvements both to managers and team members. “Wrike has been the most productive tool we have added to our arsenal since I started this business nearly five years ago,” says Dan Tipton, president and CEO at Tipton Communications. Read the whole interview with Dan to find out why Wrike turned out to be the best match for the company’s needs and how the workflow at Tipton has changed since it adopted this project management software.
Meetings. We love them. We hate them. And let's be honest: mostly the latter. For a lot of workers, meetings are synonymous with: "A boring, pointless waste of my time." To change that mentality, we need to change the way we approach our conference calls and boardroom gatherings. Here are four best practices to make sure every meeting counts: 1. Get rid of status update meetings FOREVER Allow me to start by being bold — status update meetings are a waste of your time. 10, 15 years ago, they may have been necessary to make sure everyone was on the same page. Today, we have team collaboration software like Wrike to share updates freely. No sitting in a cramped room at an inconvenient time of day. Everyone can check on the status of projects when its most convenient for them, and they'll never forget who said what. Ask questions and leave comments or feedback online instead of repeating yourself or getting incomplete answers during a conference call. Make your next meeting perfect: Only hold meetings if you want instantaneous, person-to-person collaboration and brainstorming. 2. Only involve the necessary people The biggest drain on your colleagues' precious time is to ask them to join a meeting they don't need to attend. If you set a precedent of only involving necessary parties, your colleagues will stop dreading "useless" meetings. Which means their engagement in your meetings will rise because they will always go in knowing they need to contribute to the gathering for work to get done. Make your next meeting perfect: When you create your list of meeting attendees, also write down tangible reasons they need to attend. More than just: "They're on the marketing team." Try reasons like, "They have prior experience with this type of project." 3. Create a goal-oriented agenda — and stick to it! Decide in advance what you want to accomplish by the end of the meeting — finish a customer email, come to a decision about the next website design, brainstorm ideas for a new conference. Turn those goals into an agenda and do not allow people to deviate in their conversation. Once you have accomplished all your goals, blow the whistle! The meeting is over! This will keep your meetings focused and purpose-driven. In line with only involving the necessary people, goal-oriented agendas make sure you don't waste anyone's time. Make your next meeting perfect: Focus! Go through your agenda in order, creating one solution after the next until you hit the bottom of the list. Bada-bing, bada-boom. Successful meeting. 4. End your meeting with "role" call Don't let the momentum die once you have left the (possibly virtual) room. End your meetings by creating next steps for everyone involved so they walk out of your meeting and jump right back into work. Before you adjourn your session together, ask each person for their action plan. You've just accomplished two things: created accountability by publicly confirming responsibilities, and made sure everyone ends the meeting on the same page. Make your next meeting perfect: As soon as the call is over, send out the list of next steps for every person involved in your meeting. After implementing these four tips, no one should walk out of your meetings thinking they have wasted their time. Have you rid yourself of status meetings and created goal-oriented agendas? Or do you have more advice for creating the perfect meeting? Help us out! We'd love to hear your thoughts in the comments. Read next: 4 Problems with Virtual Meetings that You Can Fix Read next: Managing Remote Meetings
Crafting the perfect business pie requires a list of ingredients. A great idea, an awesome team, and an actionable plan. But the most important, do-or-die ingredient to make your perfect pie is productivity. Putting the proper thought into hiring the most productive team and creating an effective plan will keep your business from crumbling. So why not learn from those who are proving they can get things done day after day? Here are 8 quick, valuable lessons we've learned in increasing work productivity from our awesome Wrike fans. 1. "Divide complex tasks into smaller ones." — William Fetter, Director of Marketing and Communications, Hexagon Metrology Hexagon Metrology was struggling with the fast pace of work and tracking the progress of their tasks. They found it easier to break larger tasks into manageable — and more trackable — pieces. [Learn more] 2. "Don't waste time on micromanagement." — Daniel Schneider, Senior Project Manager, Secondred Secondred was wasting time with routine tasks like sending daily to-do emails and updating the team on task status. Instead, they turned to a software tool to automate these tasks. [Learn more] 3. "Clearly define your goals." — Kat Holt , Head of Marketing, The Huntercombe Group The Huntercombe Group started every project by stating specific objectives and goals they wanted to accomplish. It helped them complete their work in a clear and concise manner. [Learn more] 4. "Assign tasks to each other and report to the whole team on what you have done." — Laura Roeder, Online Marketing Strategist and Social Media Expert, LKR Social Media With their small, non-traditional team, LKR Social Media found that the best way to get the most done was to hold one another accountable for every task. Sharing and creating together saved precious time. [Learn more] 5. "Create unlimited projects within one single workspace." — Nick Doherty, Managing Editor of Television, SBS Online Nick Doherty found a space where he could place every project and every task so that he didn't have to jump back and forth between various tools. Now he doesn't worry about forgetting to check up on multiple different tools, and work never slips through the cracks. [Learn more] 6. "Keep everyone informed in real time." — Gunter Hildebrand, Managing Partner, Hildebrands GmbH On a distributed team with an overwhelming amount of information changing between hands, it was critical for Hildebrands GmbH to keep everyone updated in real time so no one accidentally worked with old information. [Learn more] 7. "Eliminate the e-chatter and focus on the next step." — Erin Blakemore, Co-founder and Director, VOCO Creative VOCO Creative was swimming in updates and to-do emails, without gaining a true sense of priorities. They now use online project timelines to clear the fog and stay out of their inboxes. [Learn more] 8. "A good collaboration and project management solution is essential for getting things done in a team, especially in a distributed team." — Rurik Bradbury, Chief Marketing Officer, Unison Technologies Unison Technologies was having problems because every team member wanted to organize and approach projects his or her own way. Now they rely on flexible software that fits each user's needs, creating a shared workspace to organize all their work and a productivity time tracker to monitor tasks. [Learn more] What do you think of these productivity tips? Agree? Disagree? If you have other productivity tips that help you at work, share with us in the comments below!