Maximize efficiency with Wrike’s brand new AI agent builder. Create, deploy, and manage custom agents, tailored to your processes.

Powerful features for professional services success

Everything PS teams need in one platform — with governed AI that flags risk early.

  • Track budgets, fees, and costs in real time

  • Plan resources and forecast capacity

  • Spot delivery and budget risk

  • Monitor billable and total utilization

Built for the full professional services lifecycle

Wrike brings resourcing, time, budgets, and delivery into one platform, powered by governed AI. Plan capacity, track project financials, and protect margins as work happens.

Dashboards and reporting

Keep an eye on the big picture

Access real-time metrics across your client and project portfolio. View rolled-up data or drill into details with customizable tables and fields, and monitor progress and costs to see your team’s impact on strategic goals.

Resource planning and forecasting

See capacity before you commit to new work

Plan capacity by job role, staff by availability, and forecast demand against available hours — so you know if you can take on new work before you commit.

Budget and time tracking

Track budgets in real time

Easy-to-use time tracking captures billable work as it’s completed. Bill rates, cost rates, and financial fields let managers estimate planned budgets and track actual fees and costs in real time — so you compare planned vs. actual as work happens.

Client reviewers and collaborators

Improve project visibility and communications

Make clients part of the work process by adding them as guest reviewers or collaborators to accelerate new project intake, deliverable feedback, and approvals. Build higher levels of trust with real-time project reporting.

Dynamic request forms

Accelerate new project intake and kickoff

Fully customizable request forms guarantee you get all the information you need to start projects right. Connect new project request forms to custom project scoping blueprints to fully automate and accelerate project kickoff.

Process and standardization

Be best-in-class every time

Ensure best practices with custom workflows, automation, blueprints, and AI-prioritized tasks. Maintain a risk log that surfaces delivery and budget risks early, so you can act before projects go off track.

Free your team’s time with professional services automation

Automations and AI

Supercharge efficiency with 400+ automations

Wrike’s automations let professional services teams standardize intake, allocate tasks, and trigger invoices across 400+ integrations. Build AI agents in minutes to validate requests, triage tasks, and monitor risk.

Mrkt Features Automation Actions 2x

Why Wrike? Flexible, user-friendly PS management

For all-in-one professional services management, leading companies turn to Wrike. Wrike has what you need now — and scales as you grow.

Easy to use
Intuitive

Easy to use

An intuitive interface and ready-to-go templates get you up and running in Wrike right away. Start streamlining your professional services processes today!
Fully customizable
Flexible

Fully customizable

Software that works the way you need it to and is essential for everyday use. Wrike’s flexible platform adapts to your processes so you can deliver your unique services more efficiently and profitably.
Infinitely scalable
Scalable

Infinitely scalable

Whether you have a local team of five or a global team of 10,000, managing three projects or 30,000, Wrike brings everyone and everything together in one hub for seamless management.

Governed AI, built for professional services

Wrike AI reads your live project and resource data to surface what needs attention — and works under the same roles and permissions as your people, so every action stays governed and auditable.

Surface overloaded resources

AI flags who’s overbooked based on live workload, so you can rebalance before burnout or delays.

Identify capacity risks

AI analyzes role-level capacity against upcoming demand to flag shortfalls before they hit.

Spot at-risk work

AI highlights projects trending toward slipping deadlines or going over budget, based on live and historical data.

Answer workload questions with Copilot

Ask Wrike Copilot who has capacity for a role next week and get an answer, no report building required.

Automate with AI agents

Build agents in minutes to validate requests, triage tasks, and monitor risk across your projects.

FAQs about Wrike’s professional services features