This time, the focus of the debate was the emerging, innovative approach to project management known as Project Management 2.0. The issue dedicated to this extremely interesting topic included articles by experienced project managers and influential researchers and analysts, including Andrew Filev, the CEO and founder of Wrike. Andrew's article
Occasionally we write blog posts where multiple people contribute. Since our idea of having a gladiator arena where contributors would fight to the death to win total authorship wasn’t approved by HR, this was the compromise.
trend, as well as help you in your everyday project management battles.
In addition, to make the series more exciting, I decided to run occasional book giveaways. All you will have to do to be eligible for such a giveaway will be to comment on a review. The author of the best comment will get a book for free.
Now, get comfortable, prepare yourself for a few interesting reads about some outstanding books that will help you become a Project Manager 2.0.
Project Management
7 min read
What Project Management 2.0 IS and what it IS NOT (Part 1)
in January, 2008. The trend evolved, as does my thinking, so it’s about time to elaborate on that old definition and give you my take on what Project Management 2.0 is and what it is not.
What it IS about
Democratization
The project management discipline as it’s traditionally known “emerged in the 20th century, specifically around the Second World War, through the mega projects that were required. This period can be looked as a catalyst in the evolution of project management with the need to organize vast quantities of resources and personnel to achieve critical objectives in specific timeframes.” Traditional project management built many successful tools and processes that helped to increase the chances of success in those projects.
Now, the projects around us are quite diverse, and today a few of us are managing mega projects. For starters, SMBs employ over half of all private-sector employees in the United States. These companies run numerous projects that don’t span hundreds of people. So at least 50% of the U.S. working population today is involved in smaller projects. If we take a look at large organizations, many employees there aren’t running mega-projects, either.
The project management space is changing and the change is not only about the size of the projects. Traditional project management developed in an industrial economy. Today, many of us are working in a creative economy and creative projects are different.
New types of projects emerge and successfully develop without traditional methodologies, PMBOK and PPM software. New companies use lightweight processes based on common sense, as well as easy-to-use management and collaboration tools to support those processes. It’s simply amazing what a huge difference these lightweight processes make to the world. Was Google, which started as a student project, following a heavy project management process when they built their disruptive technology? Certainly, not. Nevertheless, they have about 20,000 employees, keep innovating and still aren’t keen on heavy project management processes that simply would not have worked for them.
Of course, you may say: “NASA is building billion dollar space missions differently.” Well, I think you would still agree that what works for NASA’s space-ship project won’t necessarily work for a marketing department in your company and vice versa. Just ask your co-workers who run marketing projects.
It’s about time to move project management out of the industrial economy, and to bring it into a much larger context and democratize it, if you will. Now, if heavy processes and expensive tools aren’t working in many environments, is there something that can increase productivity and the chances of success?
Shift toward collaboration and business agility
One of the sources to find an answer to this question is Gary Hamel’s article Management 2.0. Gary Hamel, is a professor at London Business School and the No. 1 most influential business thinker in the world, according to the Wall Street Journal. His pioneering concepts, such as “core competence”, have changed the management in companies like General Electric, Time Warner, Nokia, Nestle, Shell, Best Buy, Procter & Gamble, 3M, IBM and Microsoft. Here’s what he has to say about traditional management practices: “In the years to come, progressive companies will use the Web to overcome the shortcomings of their antiquated, bureaucracy-based management models – flaws that today severely inhibit the capacity of these organizations to adapt, innovate and inspire.”
Project Management 2.0 is brought by the development of the Web, and it offers a major shift of focus from control to collaboration. Collective intelligence is one of the core principles behind the whole idea of the new project management trend. Project Management 2.0 tools and practices help people to share project information and contribute to the project plan easily. They help gather valuable bottom-up knowledge from emails, disconnected files and spreadsheets into one place. Anyone on the team, and what’s more important, the project manager has the up-to-date information at hand. When it’s clear for a manager what his every team member is busy with and what exactly is going on with every project, and when project operations become more transparent, projects become more controllable and project management more adaptable. This has a tremendous positive effect on the whole company, as it becomes more flexible and can easily acclimatize to any changes in the business environment. Here’s one of my favorite examples: In April 2006, Intrawest Placemaking, a real estate development firm that operates in North America and Europe, undertook a bold technical initiative focused on empowering individual employees. Today, Intrawest Placemaking's wiki intranet allows practically unrestricted editing for all 250 employees. This has led to a tenfold increase in use over the previous intranet, and some excellent examples of knowledge-sharing: One manager created a page with an idea that saved the company $500,000.
The example only proves Craig Brown’s words about Project Management 2.0: “Over the last decade or three, many organizations have learned to trust their experts. Not all are there yet, but the trend is clear: decentralized decision making means more adaptable and viable organizations. At the same time the Project Management profession has evolved from a focus on WBS, network diagrams and Gantt charts into an ever-increasing awareness of the business and social contexts that projects operate in.”
Balanced approach
Project Management 2.0 tools and practices help you find a perfect balance between top-down and bottom-up management styles. On one hand, they democratize project management by energizing project communications and letting the project team easily make contributions to project plans and data. So the bottom-up field knowledge is brought to project planning. On the other hand, Project Management 2.0 allows project managers to get rid of unnecessary routine tasks, and obtain clear visibility into their project plans and operations. With Project Management 2.0 systems, managers have all the latest information at their finger tips and in real time. This allows them to better coordinate their projects from the top and make better decisions on how the project development should go on. This is how the flexibility and openness of Project Management 2.0 applications allow organizations to harmoniously combine the field knowledge coming from the bottom up with the leadership and guidance coming from the top down.
Besides all the points enumerated above, it is true that the emergence of Project Management 2.0 is stipulated by the evolution of technology. Email, VoIP, mobile networks, smartphones, social networks, and Web 2.0 software changed the processes and culture in many organizations. They even created new types of organizations, like micromultinationals. And while it’s hard to stress enough that people come first and that balanced approach is important, it’s also shortsighted to ignore the opportunities that technologies give us. After all, I absolutely agree with John Reiling, PMP, the author of the PMcrunch blog that Web 2.0, or any other technology, “is the ability for any practitioner to focus on the true essentials of the job, rather than getting bogged down by administrative work.” It’s true that “less time spent on crafting a Gantt chart means more time spent on the true project management essentials, such as stakeholder management, communications, leadership, and the like.” Do you agree? Please let me know in the comments.
Project Management
5 min read
Managing the Availability of Online Tools is Easy with User and Collaborator Licenses in Wrike
Key Lime Interactive runs studies in usability and user experience optimization. Among the products they evaluate are eReaders, video games, mobile wallet solutions, and entertainment apps.
The team usually runs multiple concurrent research projects while having many more in the pipeline. For their studies, they use several online research tools with licenses for a limited number of users. That’s why managing the availability of these tools has always been a critical issue. And since their business has recently grown and the project work has become more intense, they also faced higher risk of having schedules of tools usage overlap. Fortunately, apart from solving Key Lime’s project management challenges, Wrike helped them to take most of the available licenses without increasing costs.Key Lime Interactive runs studies in usability and user experience optimization. Among the products they evaluate are eReaders, video games, mobile wallet solutions, and entertainment apps.
The team usually runs multiple concurrent research projects while having many more in the pipeline. For their studies, they use several online research tools with licenses for a limited number of users. That’s why managing the availability of these tools has always been a critical issue. And since their business has recently grown and the project work has become more intense, they also faced higher risk of having schedules of tools usage overlap. Fortunately, apart from solving Key Lime’s project management challenges, Wrike helped them to take most of the available licenses without increasing costs.
The solution was simple. They added all tools they use as collaborators to their account. Whenever Shan Hoyt, Operation manager at Key Lime Interactive, schedules new tasks, she adds not only the team members to task assignees, but the necessary tools as well.
With the help of the “Assigned to” filter, combined with a certain time period, Shan can quickly see how actively a certain tool was used last month, for example, or how many tasks there are in the pipeline for the next month. If there are a lot of tasks ahead for a certain app, the number of users will be extended in time. On the contrary, if the team no longer needs a tool, Shan can downgrade their account there. It’s also a handy way to evaluate how much the team uses a new tool.
If you pay per hour for using a certain tool, you also can benefit from the time-tracking feature. Simply ask your team to add the number of hours spent on the task with the help of this tool. Then you can easily run time reports for this tool for any period and see how long it was used. This way, it’ll be easier to calculate your costs.
If you have spare user licenses, upgrade your tools to users to see the schedule of each tool on the Workload graph. If there are tasks that require the same tool at the same time, the conflict is easily resolved with one mouse motion by dragging and dropping one of the task bars.
Thanks to this approach, it has become much easier for Key Lime Interactive’s team to efficiently manage the licenses of different tools and report on their availability in time.
Watch the podcast with Shan Hoyt and Eugenio Santiago, Director of user research at Key Lime Interactive, to learn other helpful tips on organizing your projects in Wrike.
What about your team? Do you use Wrike’s licenses not only for users, but for something else, as well?
“After sampling several online project management tools, we agreed on Wrike. It provides us with all the necessities of project management software, while accommodating our virtual and reporting needs. Today, our team uses Wrike on a daily basis to track deliverables and validate the ability of our resources. We needed a tool that was flexible, accessible and intuitive, so it does not bog our team down, and Wrike met all those demands,”
Shan Hoyt, Operations manager at Key Lime Interactive.
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