What is a Responsibility Assignment Matrix (RAM) in Project Management?
A responsibility assignment matrix (RAM) in project management, also known as a RACI chart or RACI matrix, details all the necessary stakeholders and clarifies responsibilities amongst cross-functional teams and their involvement level in a project. RACI stands for Responsible, Accountable, Consulted, and Informed and each letter corresponds to a team member.
A RAM in project management should be referred to by all parties throughout a project because it helps plan an individual’s roles and responsibilities before work begins. A RACI matrix ensures all stakeholders know who is responsible for completing a task or getting feedback on deliverables.
The four roles are broken down as follows:
- Responsible: The person(s) completing the task
- Accountable: The team member coordinating the actions, making decisions, and delegating to those responsible for the task
- Consulted: The person(s) who will be communicated with regarding decisions and tasks
- Informed: The person(s) who will be updated during the project and upon completion
Responsibility Assignment Matrix template
A common RAM template looks like the example below. Notice how all stakeholders can have more than one role: