The Big Mobile News Is Coming Up!
This surprise is going to be BIG! It’s really hard to hold the news, but here’s what we are happy to share right now: Wrike project management software is going mobile with the upcoming release of iPhone, iPad and BlackBerry apps! Just imagine yourself in a café or an airport lounge with real-time access to your projects and tasks directly from your favorite mobile device. Isn’t it great to find out that soon you’ll be able to stay connected to your team wherever you are? We’ll make sure to make mobile project management easy for you with Wrike’s shiny and handy new mobile apps. We’ll keep you posted on the news, so stay tuned!
3 Game-Changing Trends of the Modern Office
Going Paperless An office free of paper is a happy one indeed for several reasons. From an organizational standpoint, electronic copies are much easier to document and store. Keeping files organized in folders or by project in project management software allows you to always know where to find what you’re looking for. Isn’t it handy to have access to a document in the context of a particular assignment? No more sifting through stacks of papers or file folders, and, what’s no less important – no post-it notes covering your computer monitor or the walls of your office. Last, but not least, a paperless office is not only about your comfort and productivity. It’s also green! I once had a very stylish coworker who was in the habit of printing out emails. Our boss was very eco-conscious, so she sent out an office-wide email that stated “Printing emails went out of style with the fanny pack!” The email included a really funny picture of people wearing fanny packs. The entire office got a laugh out of the image, but more importantly, my coworker stopped unnecessarily printing out emails. Using Social Media Building a business takes time, but with the recent penetration of the web into our work and the popularity of social media, the process can go easier and quicker. Social media are a useful channel for informing your customers of what’s happening with the company and sector. Interaction is key for social media to be a success. Customers want to know there’s someone behind the face of the company. By engaging customers online, providing company transparency and asking for questions and feedback, a company’s reputation will start to build online. Social media also helps companies collect information about what their customers want and build their businesses. The t-shirt company Threadless is a great example of how a Facebook profile can be maximized. Customers can buy t-shirts straight from the Facebook page. They can also comment on items and share those comments on their own Facebook walls. This approach has led Threadless to gain over 100,000 fans. Taking Advantage of Mobile Apps Another driving force that impacts modern office is the popularity of smartphones and tablets. People are constantly on the go, so they’ve become reliant on getting information from their mobile devices. When you have leveraged a mobile app that lets you keep up with work, things can continue moving along even when your employee is, say, stuck in traffic jam, or in a working from home office. Apps can be a huge help when other technologies fail you. My husband and I were on vacation this summer when he got a panicked call from one of his employees. The power went out at his job due to a thunderstorm and his staff was about to be visited by an important vendor. My husband was able to share all of the information his staff needed without leaving the Jacuzzi! No longer are we glued to pen-and-paper ways of communication. Technology is making an office portable, with the traditional four walls and a desk being replaced by smartphones and electronic communication. The entire landscape of the “office” is changing before our eyes, and a remote work policy for your company could be the way forward. Bring your office into the modern age. Create a paperless work environment to declutter your work space and help the environment. Take full advantage of social media instead of using it only to chat with old high school friends. Use mobile apps to connect with your customers and coworkers anywhere at any time. These small adjustments can help adapt your business to meet the current trends and keep you from being left behind.This article was provided by Erin Palmer on behalf of Villanova University’s online programs. As you take your office to the web consider taking your education online as well. Villanova offers a wide range of programs and prep courses online.
New Integration with IBM Connections Presented at IBM Connect in Orlando
This week, the Wrike team is taking part in IBM Connect conference that is held January 27-31 in Orlando, FL, under the motto “Get social. Do business.” We’re proud to let you know about the main reason we’re there: we’ve announced our integration with IBM Connections, the leading social software platform for businesses. This morning, our CEO showcased the new integration at the keynote session of the conference in front of 4,000+ attendees.This week, the Wrike team is taking part in IBM Connect conference that is held January 27-31 in Orlando, FL, under the motto “Get social. Do business.” We’re proud to let you know about the main reason we’re there: We’ve announced our integration with IBM Connections, the leading social software platform for businesses. This morning, our CEO showcased the new integration at the keynote session of the conference in front of 4,000+ attendees. Here's Andrew’s first-hand comment about the exciting news right from the event floor: “The distributed workforce is quickly expanding, so mobility is a No. 1 priority for CIOs these days. One of the core ideas behind our integration with IBM Connections is to make the management of mobile workers better, while making them more productive.” “Making work management software inherently social brings a wealth of benefits, from smooth collaboration to real-time visibility, into the work status. Embraced by Connections, the OpenSocial standard glues enterprise social platforms together, providing a fluid user experience and adding to our connected work graph vision.” So, how exactly does the integration work, and what does it bring to mobile workers? Wrike’s extensive task management features are provided as an embedded experience right in the IBM Connections interface. This will help employees get a clear overview of their responsibilities, focus on the priorities and distribute their efforts between assignments. With Wrike’s real-time project updates embedded right into the newsfeed, visibility into work progress is increased for the whole team. So even if colleagues are working from different offices, cities or countries, they will be able to keep up with the progress, while the management gets a clear picture of the current work status across all projects. Wrike’s Gantt chart, workload view and other features for project management also are accessible in IBM Connections. They will help managers and teams accurately plan and execute those plans, whether they are small task lists or large-scale projects.
Try Wrike Free for 14 Days!
Improve your team's collaboration, enhance work visibility, and so much more.
Get More Done With Our Updates to Wrike for Microsoft Teams
Along with Microsoft’s announcement of updates to Teams, we’re happy to also announce that we’ve added more capabilities to our integration, expanding your access to and making it easier for you to collaborate on Wrike tasks, right in Teams.
Why to Use Google for Work + Wrike: Q&A with Vitalza
Vitalza is a small startup in México in the financial services industry founded in 2015. Their purpose is to improve communities and create synergy by building alliances with universities and associations that will help their clients develop and grow their businesses. We spoke with Bernabé Torre, who runs analytics and technology, about how he uses Google for Work + Wrike as the foundation for their new startup. 1. Tell us about your team and the role it plays in your company. We've been using Wrike for about 6 months, and we're implementing Holacracy management — this means full responsibility for our roles, tasks, and tensions, and the outlining of OKRs for our strategy projects. As part of our Holacracy, I currently have 3 roles: analytics, technologies, and payment gateways. My day-to-day tasks range from support to operations (technologies), creating reports and analyzing information (analytics), and managing as well as looking for more payment gateways. 2. What were the goals that led you to connect Wrike and Google for Work? We are a Google Apps supported company. We use Google Sheets, Docs, and Presentations for our normal day-to-day tasks, Google Drive as our permanent database, and the Google Console for our company users. So a big factor that led us to choose Wrike is that you have almost full compatibility with Google Apps. 3. How have Wrike + Google for Work helped your team reach its goals? Part of our work ethic is that we need to be very transparent, since we are free to assign a task to anyone. Part of this transparency is giving updates, having a record of tasks, and questioning anyone on their progress. So we upload a file to a task from Drive, and then proceed to give a status update in Wrike. It works really well. For our OKRs, we have different projects with important dates and deadlines, and having the tool synchronize with your Google Calendar works perfectly — although having customized Dashboards in Wrike sometimes works even better. Additionally, some of our staff always have Gmail open, so it's way easier for them to reply to a task, give a status update, or even create a task through the Gmail gadget. And last but not least, we use the Wrike Chrome extension to easily create tasks from any webpage. 4. What improvements have you seen since implementing Wrike + Google for Work? It's tricky because we started implementing Wrike and Google Apps simultaneously, right at the birth of our company. At my previous company, we used to have these meetings where we defined projects by writing tasks on Post-its, dividing them by affinity, complementing the tasks, assigning dates and dependencies by hand or sometimes with Microsoft Project. It was all a real pain, and the process took about two sessions of 2-3 hours each. At my current company, we had one OKR meeting a couple of weeks back where we defined the tasks, dependencies, dates, and responsibilities in one session of only 1 hour and 20 minutes! That was crazy considering the size of the project — everyone was very impressed. Your turn: How have you used Wrike + Google for Work to strengthen your business? Share your story in the comments. Wrike also offers a Wrike Google Apps Partner Program for those interested. If you want to learn more about the program, click here.
Wrike Wins the Red Herring Top 100 Global Company Award
This year, Wrike project management software has been awarded as one of the Red Herring Top 100 Global Companies! Out of 1,800 successful and highly eligible companies, the Red Herring editorial team deployed a detailed process to drill-down the best companies first to 200 finalists, then to the top 100 winners of this global award. “We were so pleased to announce Wrike as a Red Herring Top 100 Global Company,” commented Red Herring publisher Alex Vieux. “Wrike has proven to be a company excelling in their industry and its ripples have turned into waves. It was difficult for us to narrow down, but we are pleased to have included Wrike in our list of promising companies. We look forward to the changes it make to its industry in the future.”
Cook Storage Uses Wrike To Prevent Order Delays For Hundreds Of Customers
Cook Storage offers the highest quality self-storage facilities and space planning in the U.S. and Canada. Wrike helps the firm keep track of tasks in many areas from finance to facility maintenance. John Gabaldon, managing partner of Cook Storage, says, “To me, the real beauty and powerful concept of Wrike is enabling us to monitor and modify the progression of work and tasks from inception to completion. That's really simple and at the same time really powerful. Wrike helps me to control the process, and it lets our team collaborate. Our miscommunication rate has dramatically decreased." Since Wrike is Web-based, John's team can contribute to their tasks not only from their workplaces, but from home as well. This is particularly helpful, since the business is distributed among several locations and time zones. For hundreds of customers, no delays occur, thanks to the simplicity and agility of Wrike. Read the full story “Transparency of projects brings smooth collaboration.”
Improvements in User Interface: Fields for Sorting
The value of columns is always displayed now. Previously, this value was hidden to give you more space for the list of tasks. However, many users asked us to make this more visible. Now you can see at once by which status, responsible party, due date your tasks are sorted. I think the sorting interface is very convenient now, isn't it? As for sorting by the due date, you can choose three options: display tasks that are due on the exact date, earlier or a later date. For this, you choose the sign: = < or > accordingly. If you want to work on all tasks that are due before your vacations, on February 28, you can do that easily. You choose the sign < and the due date: February 28. Moreover, we added the ability to search tasks by their names within the concrete folder. You simply type the part of title and wait 2 seconds. The tasks that contain this combination of letters are shown. Then you can combine filtering criteria as before. This feature might be very useful if the only thing that you remember about the task is some keyword in the title. Works very well.
How the Monterey Bay Aquarium Uses Wrike to Support The Expansion of Education Programs
We had a chance to sit down with the team at the Monterey Bay Aquarium to talk about how they're able to juggle so many programs, bringing in roughly 110,000 students, teachers, and adult chaperones every year.
Keep Massive Sets of Data in Order with New Tables in Task Descriptions
Whether you need to create a conference guest list with all names and contacts, or some kind of a stats digest to share with your colleagues, there is probably no better way to put down this data than in a table format. If you feel this to be a familiar situation, we bet you’ll like our new feature. Now, as an alternative to attaching spreadsheets, you can create and edit tables right in the task descriptions. Whether you need to create a conference guest list with all names and contacts, or some kind of a stats digest to share with your colleagues, there is probably no better way to put down this data than in a table format. If you feel this to be a familiar situation, we bet you’ll like our new feature. Now, as an alternative to attaching spreadsheets, you can create and edit tables right in Wrike's task descriptions. Working with tables in tasks is simple and absolutely intuitive. Just a few details on how it all works: To create a table, click on the icon in the text editor toolbar of a task. When filling your newly created table with data, press ctrl+enter to move on to the next line in the same cell. You can easily copy one cell or a few cells: Select them, then drag and drop to where you want to paste them. As you put more data in your table, its size is adjusted automatically. When you reach the last row, a new one will be added automatically. This is particularly handy if you have a long list. The same will happen with columns. The tables built into Wrike's task descriptions are handy not only for keeping large sets of data in order, but also because they are collaborative. Thanks to Wrike’s Live editor, you can work on tables simultaneously with your teammates in real time. Our tables in task descriptions won’t handle advanced math formulas for you, but if you need to keep some complex data neatly organized, that’s the way to go.
Grab the New Android App: Native, Fast, Tablet-Optimized
Having on-the-go access to your work is mission-critical in today's business environment. That is why easy and accessible mobile project management has always been one of our priorities. After reviewing your feedback, we worked hard to make our app even better for you and your teams. Now it's here and ready for you: Wrike's entirely new native app for Android. And trust us, the results are worth seeing! Featuring a new layout, new navigation and a more intuitive approach, the new Wrike Android app will make your mobile project management experience even more convenient and efficient. The first thing you'll notice is the sharp UI - a familiar sight to those who use Wrike from their computers. In terms of user experience, you'll love its increased speed and stability. Moreover, the new app has been optimized to bring our enhanced user experience right to your tablet. Creating, scheduling, editing, and discussing tasks on the go is a breeze with our new mobile app. For your task-tracking purposes, we present to you the newly released mobile dashboard. With this feature you can now overview the most important tasks in just a couple of seconds. And your old favorites are still at your service. Keep everyone in the loop with push notifications; rely on the interactive mobile Gantt chart to adjust project schedules in a couple of taps; attach files from your phone or tablet, Google Drive, Dropbox, and Box; take advantage of the cool mobile-specific ability to snap photos right from your tasks (you'll never lose those ideas scribbled on coffee house napkins again.) Wrike makes mobile project management simple. Our great new app is still in beta. If you love it, don't forget to give us a high-FIVE on Google Play!
Find Tasks Quickly, Right from the Dashboard
For many of you, the dashboard is the main staging ground where you track the most important tasks. And even if you prefer accessing your tasks by navigating to folders, the dashboard is still the first place you see when you log into Wrike. When things are moving fast, you need a quick access to particular task right from your starting point. And that's what this new feature brings. Now you can simply input the keywords and run a search right from the dashboard view. Wrike will then look through task and folder titles, task descriptions, even comments to present you with the closest-matching results. There are still several ways to search for a particular task in the system. You can click on the account name in your folder pane, choose "show descendants" and then search through the entire account. Or you can navigate to the precise folder where the task is located. But when you need to get to a task on the fly, searching from the dashboard is the way to go. The new feature truly brings search functionality to every corner of Wrike. And it speeds up your workflow, so you can get things done more efficiently!
Using Google for Work + Wrike: Q&A with Roadside Multimedia
Founded in 1999, Roadside Multimedia started as a small firm offering simple solutions to the complex world of marketing. Through twists, turns, and the occasional hair-pulling, they've come out on top of their game. When they began to struggle with managing projects and flexibility, they turned to Google for Work + Wrike for a streamlined workflow. We spoke to founder Chris Mackey about how the use of both tools has helped them create a system where all projects are managed seamlessly. 1. Tell us about your team and the role it plays in your company. We are a website design and marketing team of around 30 people that primarily focuses on dentists and dental marketing. We’ve been using Wrike for close to 3 years to manage both projects and ongoing monthly marketing budgets. We found that using Wrike, Google Apps, and Batchbook CRM we were able to eliminate using Salesforce — which was both expensive and yet still very frustrating and time consuming to customize to our needs. 2. What were the goals that led you to connect Wrike and Google for Work? We wanted flexibility and the ability to manage many clients and projects at once. We found that most project management software was made for fewer clients and projects. Working with the folders in Wrike and being able to measure work done during different time periods was easy. By using Google spreadsheets and documents, we were able to create a system that could manage our workflow well and improve our communication regarding clients within our team to keep things on track for each project. 3. How have Wrike + Google Apps helped your team reach its goals? Our goals are pretty straightforward: complete a set amount of work each month per client and complete specific projects as sold within a specific budget. All of our work is collaborative. So being able to immediately see the status of a project, communications with the clients, and the time spent on each task has made tracking our progress and success possible. We can work in different parts of the country and different parts of the world and all be on the same page. Priceless! 4. What improvements have you seen since implementing Wrike + Google Apps? Wrike and Google Apps have made project management simple and organized for us. We are able to replicate dynamic systems quickly by using templates, folder organization, and Google spreadsheet calculations. This has eliminated the need for a software programmer, which has saved us thousands of dollars. It has also empowered our project managers with the tools they need to be organized and successful (and happier!). We have eliminated the time that was being wasted searching for information and funneled that directly into productivity for our clients. How are you using Google for Work + Wrike to power your productivity? Share your story in the comments.
Need Help with Managing Multiple Projects and a Team of 50?
“As the projects and tasks build up, tracking them all becomes increasingly difficult with no project management software to help you,” says Joe Dean, CEO at Electronic Sports, a company developing interactive fitness games for commercial exercise equipment. Joe is an experienced project manager, and he knows how it is to be in charge of 50 people with numerous projects running simultaneously and juggling lean portfolio management. He told us about the challenges of his position, as well as the solution he found to overcome them. Curious to find out what the solution it is? Read the interview with Joe Dean.
New Way to Prioritize Your Tasks in Wrike
Now you can set the priority of your e-mails, and your tasks in Wrike will be prioritized as well. Recently, we offered you the ability to create special folders for tasks with high priority, so that you have quick access to them. Wrike now helps you pay even more attention to high-priority tasks. Let me show you how it works. You create an e-mail, cc it to [email protected] and mark it as of high importance. For example in your outlook: The task is immediately created in your Wrike workspace and marked with the exclamation mark. The same applies to low-importance tasks. However, they are marked with the downward arrow. Then you can sort your tasks by their importance within the folder by clicking the grey arrow in the top panel (1). You can also work on tasks with one type of importance. To do so, you click the small letter under the top grey panel (2) and choose the appropriate priority. “A” means all types of importance, N-normal, L-low, H-high. It’s easy. Certainly, you can change the importance of the task. You simply double click the exclamation mark (downward arrow or empty field to the left from the task title) and update the priority level: Alternatively, you can click the “edit task” link and choose the priority that currently suits your task:
"A Really Cool Project Management System!"
Neil Robinson at Lanzen Strategy analyzed the most prominent updates of Wrike’s new version, which brought the power of social networks into project management. Neil said that Wrike’s rich features “give the project management and the team the opportunity to understand issues without recourse to a lengthy, time wasting and disruptive meeting.” Wrike’s big releases also got the attention of influential tech blogs. Simon Mackie at GigaOM reviewed Wrike’s powerful social features and concluded that Wrike is “a very capable online project management tool.” Later, when we unveiled our API in December, Leena Rao wrote about this news in TechCrunch. Gabriela Warren at About.com named Wrike as one of the best online collaboration tools. Gabriela’s two favorite features of Wrike were the email integration and the Gantt chart: “Once you create a project, you can choose to display the timeline in days, weeks, months, quarters or even years, so reporting for any given period becomes very easy.” By the way, at About.com you can not only read Gabriela’s review, but also vote for Wrike as the best service for project management and collaboration until February 4! Thanks to everyone for all your comments! A lot of great updates are in the pipeline in the next few months, so we hope to read more reviews soon.
Citrix Agrees to Acquire Wrike
I am excited to announce that Wrike has agreed to join the Citrix family to create the next frontier in the digital workplace revolution. This partnership could not happen at a better time, given the market shifts in 2020, the much-anticipated transition to the "Next Normal," and the exponential growth in the demand for work management solutions. Why Citrix? The Citrix mission is to empower people to do their very best work. Wrike’s mission is to help you do the best work of your life. Sound similar? When the missions align, the stars truly align, and there can’t be a better match of the minds. That is why I am extremely thrilled to be embarking upon this journey with Citrix. We are two companies committed to defining the best future for work, and we will make great strides working as one. Better together Being a part of Citrix will enable us to accelerate our mission. Together, Wrike and Citrix will build the workplace of the future to empower employees to achieve their best. Citrix delivers a frictionless experience for employees through unified, secure access to work resources. Wrike brings teams, data, and applications together in a digital platform. By combining the power of a unified workspace infrastructure and collaborative work management, organizations can accelerate business results by enabling employees to focus on the work that matters the most. A market shift 2020 has permanently changed the way we work, and the office as we know it will never be the same. With large-scale remote working and the shift to digital, organizations are facing the pressure to keep employees productive and engaged. This has led to quantum leaps in digital transformation initiatives. Further, organizations are concerned with employee burnout and digital fatigue. To succeed in this environment it is critical to enable employees with the tools they need to be productive wherever they are and whatever the context. We will bring more than a decade of innovation in this space to help the industry ease into the next normal. Unified workspace infrastructure + CWM = The workplace of the future With pioneer investments in AI technologies by Wrike, this is a marriage of innovative leadership that delivers the vision of intelligence and automation needed to build the workplace of the future. Over the last several years both companies have innovated feverishly to drive digital innovation. A leader in multiple categories of workplace technologies, Citrix offers end-to-end offerings to enable and empower the modern workforce. By joining hands with Wrike, Citrix will now be able to offer a complete solution that optimizes productivity across all aspects of work. Win-win for our customers As we step forward in this new phase of our journey I am extremely grateful to our customers who have helped us get here and supported us all along. This is exciting news for our customers for many reasons. First, as part of the Citrix family, we will be able to scale our product and accelerate our roadmap to deliver capabilities that will help our customers get more from their Wrike investment. We have always listened to our customers and have built our product based on their feedback - now we will be able to do more of that, faster. Second, we will now be able to empower and partner with IT departments by enabling cross-functional workflows, connecting with the systems across the organization and becoming the single digital workspace. Wrike has established a strong customer base with business users, and Citrix has built deep relationships with IT customers, enabling us to bring two ecosystems together. As the market moves toward the connected enterprise, the time is ripe for a partnership like this to enable the vision for hybrid workspace. The joint solution brings incredible value to both business users and their IT departments that support this new hybrid ecosystem. The path forward This partnership also brings exciting possibilities for the market at large. More than a decade ago, we saw a huge opportunity in the Project Management space. We wanted to take an innovation that was largely restricted to a few mature practitioners within the organization, and unlock its potential for every single employee whether they were technical or business users. In this endeavor, we created the Collaborative Work Management category that changed the face of work for all types of users across every department and use case. Last year, as we navigated our customers through the transition to remote work, Wrike became the core part or digital workplace. As one of our customers very eloquently put it, “Wrike is our new office.” Now we are seeing an even more powerful opportunity to take the enterprise to the next level by connecting and automating workflows to create an intelligent digital workspace. This next step in our journey is a very promising one for the entire Wrike ecosystem, one made possible through the commitment of our employees, the support of our customers, and the conviction of our investors. We are proud of the advancements made in collaboration with our most recent investor, Vista Equity Partners, who enabled us to accelerate our growth and innovation to advance Wrike’s mission and prepare us for this new chapter. Now, by partnering with Citrix, we want to expand the value of collaborative work management from thousands of organizations to hundreds of thousands. Today, CEOs, CIOs, CMOs, and CHROs are grappling with the second wave of transitions coming up in 2021, and I hear a lot about the hybrid workspace. 2020 was not easy but helped us validate that collaborative work management is indeed the backbone of the future of work, whether that’s in-office, remote, or a mix of the two. As we embark into 2021, we are ready to help the market navigate this next transition and unlock the workspace of the future to hundreds of millions of users. Looking forward to the next wave of innovations as part of the Citrix family.
Intelligent e-mail notifications are coming
E-mail notifications about task changes instantly let you stay in the know, but sometimes there are just too many of them. It logically happens when you actively use Wrike with your team. Fortunately it means that your team benefits from Wrike’s collaborative nature in full measure. On the other hand… we are actively working in two directions to make your life easier. 1) Readability and usability We are enhancing the readability and usability of Wrike’s e-mail notifications. We are making them more intelligent. They must to be as human as some of the e-mails from your peers. A bright example: Now, all notifications come from [email protected]. A lot of our users would like to simply press ‘reply’ in their e-mail software and be able to write a message directly to the person who changed the task, but not to the system. This feature is now live. So for any change notifications, which you will receive starting next week, feel free to press “Reply”. 2) Configurability of the system We are also working on making the notification system more intelligent and configurable. We want you to be able to manage which notifications you do receive and which ones you don’t.
Using Google for Work + Wrike: Q&A with Vertaccount
We spoke to one of our enthusiastic customers, Vertaccount, about how Wrike + Google Apps work together as the powerhouse behind their workflow. Vertaccount is a Pan-Pacific bookkeeping service provider catering to small and medium-sized businesses. Their offices are located in Hawaii, Manila, and Sydney, Australia. Their mission: to empower clients to make informed decisions and become a real contributor to their success. Below is our interview with Ace Garcera, Marketing Manager at Vertaccount: 1. Tell us about your team and the role it plays in the company. I handle the Marketing Team of Vertaccount. We're a team of four, dealing with marketing, customer service, and special projects for the company. On a day-to-day basis we track customer sentiments via transactional surveys, quarterly surveys, and any potential complaints addressed via email to the company's associates. Every quarter, we also engage in various marketing projects, some online or on-ground events, and our day-to-day involves handling the various aspects of running those projects. The team also handles clients' business requirements which are not necessarily related to bookkeeping, such as reservations, ticketing, and more. 2. What were the problems you faced that led you to connect Wrike and Google Apps? We use email extensively in our work since we collaborate with people all over the globe. Before integrating Wrike with Google Apps, it was a headache moving from our emails to the Wrike platform just to manage tasks. We would normally receive requests or instructions via email that we had to put into Wrike as tasks so we could better track progress. This took up a lot of our time and hampered our productivity. 3. How have Wrike + Google Apps helped your team reach its goals? By integrating the two, our productivity and efficiency improved. First, logging in became seamless. We no longer had to remember separate login credentials since using our Google account made logging in a breeze. We normally receive surveys in our inbox that we need to send to Wrike as a task so we can assign it to the right people and perform the tasks related to the survey (i.e. thank the client, work on the client's suggestions, etc.). Using the Wrike Gmail gadget makes everything really easy. From our inbox we can change the details of the task and assign it to the concerned individuals. The Wrike Gmail gadget is really the best feature we've come across. When we receive Wrike notifications, we can add a comment right from our inbox. It makes collaboration much easier. 4. What improvements have you seen since implementing Wrike + Google Apps? Productivity has increased. Here's a concrete example: Every quarter we send out surveys to our clients via Survey Monkey. The app is configured to send us an email every time we receive a response. When we get this email in our Gmail inbox, we immediately use the Wrike Gmail gadget to create a task in Wrike. The assignees and other task details are easily populated. From here, the entire process moves seamlessly. In the past, it would take us more than 5 minutes per client survey just to be able to move everything from the email to the Wrike task. With the Wrike Gmail gadget, it takes a few seconds. How do you use Google Apps + Wrike? Tell us your story in the comments!
