Wrike Introduces “Requests” To Streamline Teamwork and Manage Multitasking

May 31, 2016

Mountain View, Calif., May 11, 2016 - Wrike, a work management and collaboration platform, today announced the launch of its new “Requests” feature that addresses the challenges workers face when being asked to start, contribute to, or finish multiple projects at once. Wrike Requests empowers workers to easily capture and structure work requests in one place in a format that simplifies the process and helps teams prioritize and perform work more efficiently. Watch a short video on how Requests work.

Requests helps workers obtain the vital information needed to plan, resource, and execute on work which cuts down on meetings and other back-and-forth communications that slow down the execution of high-priority items. It also gives recipients a single, manageable place to see and organize their inbound requests. 

“Work typically comes in through multiple channels, whether it’s in email, instant messages, or hallway conversations, so there is no consolidated place to see all the new work that gets piled on you every day,” said Andrew Filev, founder and CEO of Wrike. “As the number of messaging channels and digital tools proliferate in the workplace, workers are finding it more challenging to manage and process their incoming requests." 

Wrike's recent survey of 1,400 knowledge workers revealed that many of the biggest workplace struggles are centered around prioritization of high work volumes. Sixty percent of respondents said that "working on too many things at the same time" was their biggest productivity roadblock. Thirty-one percent and 28 percent respectively said that "Unclear Priorities" and "Too many requests from others" were among their top challenges. These findings guided Wrike's roadmap and exposed the urgency around the request problem in business.

Added Filev: "Whenever we launch a new feature, we focus on how digital work, habits, and tools are shaping our work lives for better or worse. Our recent study showed that prioritizing and multitasking are major concerns for workers today. We built Requests to help workers bring order and process to a non-stop stream of demands that come from all directions. On the flip-side, we wanted to create a way for the person requesting the work see exactly where it stands.”

An early adopter of Requests in Wrike is Motivate. Motivate is the global bike share leader, with systems operating in cities like New York, Washington DC, Chicago, and Boston. The company's creative and digital experience team has reduced time spent achieving clarity around new requests by 50 percent. "For the kinds of requests we get, emails were too open.  We spent a lot of time scheduling meetings to follow up with the submitter to get the whole scope of the assignment, and more details. With Requests in place, we get all the information we need up front and start working," said Creative Director Brent Arnold.

Requests are now available to users of Wrike's Enterprise solution. Others may sign up for a free trial at wrike.com

About Wrike

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. With unmatched power, versatility, and intuitiveness, Wrike is the only work management solution an organization will ever need to scale, optimize, and move fast in a competitive world. More than 20,000 happy customers power their future and come together in Wrike, including The Estée Lauder Companies, Hootsuite, Nielsen, Ogilvy, Siemens, and Tiffany & Co. Wrike is headquartered in San Diego, CA. For more information, visit www.wrike.com.