What is a client services project manager?
We’ve all heard the age old saying “the customer is always right”. Customer service these days isn’t quite so cut and dry, but maintaining client satisfaction should always be a priority. A client services manager works to ensure that the client is happy with the services an organization is providing.
A client services manager works with both sides to resolve any miscommunication, answering customer queries, and ensure clients have the resources needed to make the most out of the product or service being provided.