Organizational behavior models play a vital role in ensuring a company's performance. In this article, we will look at the four main organizational behavior models and how they affect an organization's performance. 


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Understanding Organizational Behavior Models

Organizational behavior is a fascinating field that seeks to understand how individuals, groups, and organizations interact within the workplace to achieve common goals. It is a complex and dynamic field that requires a deep understanding of human behavior, psychology, and sociology. Organizational behavior models are based on theories and concepts that seek to explain how people behave in the workplace. 

The Importance of Organizational Behavior in Performance

The importance of organizational behavior in determining an organization's performance cannot be overstated. Organizational behavior affects how employees interact with each other, how they carry out their duties, and how they handle challenges. It is a critical factor in determining an organization's success or failure. By understanding organizational behavior models, organizations can identify the best practices to improve performance and achieve their goals.

Essentially, organizational behavior models help organizations identify the factors that contribute to high performance. These models provide a framework for understanding how different components of an organization interact with each other and how they can be optimized to achieve better results.

Key Components of Organizational Behavior Models

Organizational behavior models consist of several interconnected components that work together to achieve organizational goals. A change in one component can significantly impact the entire model.

  • Structure: The way that tasks, roles, and responsibilities are organized within the organization. A well-designed structure can improve efficiency, reduce conflicts, and enhance communication.
  • Leadership: Inspire and motivate employees to achieve their goals and create a positive culture that encourages innovation and collaboration.
  • Communication: Improve collaboration, reduce conflicts, and enhance productivity. It involves the exchange of information, ideas, and feedback between employees and departments.
  • Motivation: Factors that drive employees to perform at their best. Motivated employees are more productive, creative, and committed to achieving organizational goals.
  • Culture: Shared values, beliefs, and practices that shape an organization's behavior. A positive culture can create a sense of belonging, improve employee morale, and enhance organizational performance.

The Autocratic Model

The Autocratic Model is a leadership model where all power is concentrated at the top of the organization. Characterized by a strict hierarchy, low employee involvement, and little to no delegation of tasks, this model has been used in many organizations throughout history, from military organizations to large corporations. It is often seen as a way to ensure that decisions are made quickly and efficiently without the need for extensive consultation and debate. This can be beneficial in situations where time is of the essence, such as during a crisis or emergency. 

However, this approach can also have significant drawbacks, as it can lead to low employee motivation and poor morale. Employees have little to no input in the decision-making process and tend to fear speaking up or offering suggestions for fear of reprisals.

Implementing the Autocratic Model for Performance Improvement

The Autocratic Model may be implemented where decisions need to be made quickly, and the input of employees is not necessary. However, it is crucial to find a balance between autocratic and democratic management styles to ensure employee engagement and trust. 

Try communicating the decision-making process to employees and explain why it is necessary to take an autocratic approach. When employees understand the reasons behind the decision, they may be more willing to accept it and work towards its implementation.

Another suggestion is to provide opportunities for employee feedback and input in other areas of the organization. For example, team members may be given the opportunity to provide feedback on new products or services, or to suggest improvements to existing processes.


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The Custodial Model

The Custodial Model is a management approach characterized by a paternalistic leadership style. The emphasis is on job security, good working conditions, fair compensation, and benefits as primary motivators for employees. Communication flows from management to employees, with little to no input from employees in decision-making processes. Moreover, this model is based on the belief that employees are more likely to be productive and satisfied when they feel secure in their jobs and have access to benefits such as health insurance and retirement plans.


While the custodial model can be effective in retaining employees that are loyal and feel supported via higher rates of job satisfaction, it can also create a culture of complacency, where employees are not challenged or motivated to perform better. Additionally, this model can be expensive, and companies may not be able to afford to offer all the benefits associated with a custodial model. The lack of employee input in decision-making processes can lead to a lack of innovation and creativity in the workplace.

Implementing the Custodial Model for Performance Improvement

The Custodial Model can be implemented by organizations that are committed to investing in their employees' well-being, such as healthcare and retirement benefits. To ensure its success, it is essential to create a culture of appreciation and trust and to communicate effectively with employees. Also, this model should be complemented with career development opportunities to challenge and motivate employees to perform at their best.

Consider offering a comprehensive benefits package that includes health insurance, retirement plans, and paid time off. This lets employees feel secure in their jobs and reduce turnover rates. Additionally, organizations can create a positive work environment by offering perks such as free snacks, flexible work hours, and team-building activities.

The Supportive Model

The Supportive Model is a management approach that emphasizes the role of management in providing support and guidance to employees. This approach is based on the belief that employees are the key to achieving organizational goals and that management should focus on creating a supportive work environment that fosters employee engagement, innovation, and productivity.

The Supportive Model is characterized by a participative management style, where employees are involved in decision-making processes. This technique encourages communication and collaboration between management and employees, and emphasizes the importance of providing employees with the resources, training, and support they need to achieve their goals.

One of the key benefits of the supportive model is that it fosters employee engagement and morale, which sets the foundation for a culture of innovation and creativity, with improved productivity and performance.

However, implementing the supportive model can be time-consuming, and decision-making processes may take longer. Additionally, organizations must be willing to invest in resources and training to ensure that employees have the skills and knowledge they need to be successful.

Implementing the Supportive Model for Performance Improvement

The Supportive Model can be implemented effectively by organizations that value employee input, encourage innovation, and seek to create a positive work environment. To ensure success, it is essential to provide employees with the resources, training, and support they need to achieve their goals effectively. It is crucial to build trust and effective communication channels between management and employees.

Consider creating cross-functional teams that include employees from different departments and levels of the organization. By involving employees from different areas of the organization, organizations can tap into a diverse range of perspectives and ideas that can lead to improved decision-making and innovation.

Another effective strategy is to provide employees with regular feedback and recognition. By recognizing and rewarding employees for their contributions, organizations can create a culture of positivity and motivation that leads to improved performance and productivity.


Organizational behavior models play a significant role in determining an organization's performance. By understanding and implementing the right models, companies can achieve their goals effectively. The Autocratic Model, Custodial Model, and Supportive Model are just a few examples of organizational behavioral models that can help organizations improve their performance. By considering the pros and cons of each system and implementing them properly, companies can create a positive work environment that fosters employee engagement, innovation, and productivity.

Implement effective organizational behavior models to achieve peak performance with Wrike by your side. Begin your free trial today and experience the transformative power of streamlined collaboration and organization-wide efficiency.


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Note: This article was created with the assistance of an AI engine. It has been reviewed and revised by our team of experts to ensure accuracy and quality.


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