- Wrike has a 4.4/5 overall rating on Capterra, based on 3,035 verified user reviews.
- 89% of this review sentiment is positive.
- Task management is Wrike’s highest-rated capability on Capterra, followed by project planning and scheduling.
- 92% of reviewers in the first half of 2026 would recommend Wrike, above the 90% average in the project management software category.
As manager of customer advocacy here at Wrike, I’ve been working with our users on a daily basis for years. And let me tell you, hearing their positive feedback never gets old.
That’s why it was so great to see our 2026 ratings from Capterra, where Wrike currently has 3,035 verified user reviews. These unfiltered insights from customers give us encouragement that we’re on the right track but also indicate where we can improve (more on that later)!
First, let’s dive into the latest figures.
2026: The numbers so far
Based on the 153 verified reviews submitted in the first half of 2026, Wrike earned the following accolades:
- Overall score: 4.58/5
- Recommendation rate: 92%, ahead of the 90% project management category average
- Functionality: 4.46/5
Here are the capabilities where Wrike ranks highest:
- Task management: 4.6/5 across 870 reviews
- Project planning and scheduling: 4.5/5 across 627 reviews
- Task scheduling: 4.5/5 across 486 reviews
- Managing multiple projects: 4.5/5 across 480 reviews
- Team collaboration: 4.4/5 across 175 reviews
Wrike’s areas of expertise
I’m pleased to note that Wrike made the 2026 Capterra Shortlist in six separate categories:
- Project management
- Business management
- Resource management
- Task management
- Time tracking
- Professional services automation
We also hold the 2026 Capterra Best Value badge in the marketing resource management category.
The 153 reviews published between January and June 2026 highlighted the top use cases of Wrike:
Task and project management appeared in 78% of the reviews, followed by team collaboration at 59%, ease of use at 47%, customization and templates at 39%, and reporting and dashboards at 37%.
For me personally, the biggest wins are the 92% recommendation rate and 89% positive sentiment figure. Knowing that our customers feel good about our brand and are willing to recommend to a friend lets me know we’re doing something right.
“Wrike makes our creative workflow so much more seamless. It’s great to have a one-stop-shop for our creative team to post, review, and complete work. Using it as our source of truth has made us much more efficient.” Read the full review
How can we be better?
Of course, we could pat ourselves on the back all day long, but my focus is more on the places where we fall down. Though I love a gold star or two, I’m actually a bigger fan of constructive criticism. Meaningful feedback is rarely a rave review — I find that we learn the most from the “bad” comments. How else do we get better?
For example, our own research analysis showed us that users frequently praise foundational Wrike AI capabilities, including intelligent search and comment summaries. But we noticed that our more advanced workflow automation capabilities were not getting the same attention. That indicated an opportunity: Customers may need more practical guidance to move beyond basic AI use cases.
We shared these insights with our internal teams to help close this gap. They got to work and produced a solution: our AI Summer School deminar series.
This series offers seven live, hands-on courses focused on tools such as AI agents, Wrike MCP Server, and AI governance. The goal is to help customers move past the basics and confidently apply Wrike AI to real workflows.
(It’s running every Friday until August 28 — feel free to join us live for the final few, or watch each session on demand.)
More room for improvement
Reviewers also echoed a common theme: while the daily Wrike interface is intuitive, setting up a scalable workspace requires some strategic planning.
Wrike is designed to support highly adaptable workflows. That flexibility is powerful, but to get the most of it, teams need to establish clear processes, conventions, and workspace architecture from the get-go.
To help more customers reach that “lightbulb moment” faster, we developed the Wrike Templates and Solutions Center. It gives teams ready-made frameworks for common use cases, allowing users to browse, preview, and deploy workflows built by Wrike, members of the Wrike Community, or internal workspace admins.
Rather than building every process from scratch, teams can start with proven best practices and adapt them to how they work.
Your feedback shapes what comes next
Reviews help shape our product roadmap, customer education, onboarding resources, and the experiences we build for teams every day.
I’m so grateful to each and every customer who shares what’s working and what could be better. That feedback is our guiding light.
If Wrike has transformed how your team works, please consider leaving a new review — or updating an existing one — on Capterra. Your voice helps other teams evaluate their options and helps us build a better Wrike for everyone.
