Biggest Barrier to Work Management Proficiency is Lack of Systems Integration, New Wrike Index Reveals

September 10, 2019

Index Identifies Seven Practice Areas Critical to Becoming a Leader in Work Management – A Key Component of Operational Excellence

San Jose, Calif., Sept. 10, 2019 - Wrike, the most versatile collaborative work management platform, today launched its Work Management Proficiency Index to identify the primary barriers that prevent organizations from advancing in work management proficiency. Initial findings suggest that work management maturity is stalled at the majority of the organizations evaluated due to an inability to integrate core systems successfully. This hinders cross-functional collaboration and thwarts efforts to achieve operational efficiency, which 40 percent of CIOs cite as a top business priority this year. 

“Companies today are missing out on some of the most impactful benefits of exceptional work management, including the ability to efficiently and effectively collaborate across teams and systems,” said Wrike Founder and CEO Andrew Filev. “Our aim with this Index is to enable organizations to focus on the key practice areas that are standing in their way of work management proficiency and provide them with the tools to tackle these challenges, paving the way to achieving Operational Excellence.”

The Index follows a standardized methodology for evaluating an organization’s core work management competencies in seven areas: Leadership, Ownership, Integration, Measurement, Investment, Efficiency, and Engagement. Wrike’s program offers complimentary evaluations and bespoke action plans to organizations interested in accelerating their outcomes through a greater level of work management proficiency.

“Collaborative work management platforms, like Wrike, are not only fundamentally changing the way work gets done every day - they can dramatically improve an organization’s ability to achieve operational excellence,” said Wrike Chief Customer Officer Abhay Rajaram. “Wrike has been committed to empowering highly productive teams since day one, and we are excited to begin partnering with executives and other stakeholders to help their organizations optimize work management strategies and execution for better and faster results. Our goal is to support our current and future customers with actionable guidance to accelerate their work management proficiency and increase efficiency so they can meet customer expectations for on-demand personalized products, services, and experiences in the Post-Digital Era.” 

The Work Management Proficiency Index Process

  1. Key Proficiency Indicator (KPI) Assessment: Wrike’s team of work management experts evaluates organizations on seven key indicators of operational proficiency established based on the feedback, observation, and success of companies across the globe. 
  2. Personalized Report Card Creation: Assessment participants receive a comprehensive report card that grades their KPI competence and details operational strengths, weaknesses, and areas of opportunity. The report card serves as a performance baseline and enables Wrike to work directly with teams to develop a game plan for improvement. 
  3. Competitive Index Placement: Organizations are placed in one of the four Work Management Proficiency Index stages based on their assessment scores. They are also benchmarked against similar companies in their industry, as well as other anonymous participants in the Index, to help evaluate competitive gaps and advantages. The four stages are Emerging, Stabilizing, Innovating, and Leading.
  4. Prescriptive Insights Delivery: After analyzing an organization’s KPI assessment and Index placement, Wrike provides a prescriptive, step-by-step action plan to take its work management performance to the next level. Wrike works directly with key stakeholders to develop short- and long-term operational goals grounded in proven work management playbooks and best practices. 
  5. Action Plan Implementation: Wrike’s team of work management experts keeps key stakeholders accountable and on target with concrete action plans and periodic business reviews that help drive operational results. Wrike’s professional services team is also available to provide hands-on assistance for specific improvement initiatives.

Companies interested in receiving a tailored evaluation or for more information, visit:

About Wrike

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. With unmatched power, versatility, and intuitiveness, Wrike is the only work management solution an organization will ever need to scale, optimize, and move fast in a competitive world. More than 20,000 happy customers power their future and come together in Wrike, including The Estée Lauder Companies, Hootsuite, Nielsen, Ogilvy, Siemens, and Tiffany & Co. Wrike is headquartered in San Diego, CA. For more information, visit