Consulting Services

All Wrike accounts include access to our award-winning customer support.
For dedicated support or help with deployment, we offer additional packages.

Support

Wrike’s support gurus are available 24 hours a day for customer questions via email, live chat, and phones. We offer support packages to meet the needs of customers small and large anywhere in the world.

Features Professional Customers Enterprise Customers Premium Support
Email
Live Chat
Phone
Response time Same day 1 hour*
24/7 Dedicated Support*
*for admins only

Deployment Process

Change can be tough. We know the challenges and we’ve seen the triumphs, so let us help! 
Our consultants are project management and productivity experts and will help you 
with best practices on deploying Wrike. We offer a structured consultation process for your team 
to be ready for launch within 4 weeks*. With our assistance your teams will be on the fast track 
to collaboration success.

Deployment Features

Process Mapping

We will understand your business, problems, targets, 
and main processes. Once we understand, we will help optimize.

User Training

We will train your team on how to collaborate efficiently 
in Wrike using your processes.

Workspace Setup

We will translate your refined processes into Wrike, ensuring you have an effective structure.

Change Management

We get that change is hard. We will help ease your transition into Wrike.

*4-week time frame based on a small team, actual duration will vary depending on the scope of deployment