Wrike Product
Description & Features

Wrike is a versatile work management platform for the enterprise. It can be easily configured for any team and any use case to transform how work gets done. Wrike’s feature-rich platform puts teams in control of their digital workflows, enabling them to focus on the most important work, increase potential, and accelerate business growth. Below are descriptions of various packages and features of products that may be purchased by Customer as outlined in an Order Form between Customer and Wrike. Updates and product enhancements are made by Wrike automatically on a scheduled basis, so Customer’s organization is always using the latest stable version of the product. Capitalized terms used herein without definition shall have the meanings ascribed to them in the governing terms of the Agreement between Wrike and Customer or in Wrike’s Help Portal at https://help.wrike.com/. In the event of a conflict between defined terms in the governing terms and this Product Description page, the terms outlined this Product Description shall take precedence in prevail as to the conflict.

I. Product Solutions

Team Plan Subscription License 

Wrike Team is Wrike’s most affordable starter plan. It is designed for small teams in organizations of any size that are looking to improve efficiency and productivity, with capabilities that streamline work intake, execution, and completion all in one place. With the Wrike Team Plan, teams have the ability to break up work into smaller action items, add workspace views, and access additional tools, add-ins, and integrations. The Wrike Team plan offers robust task and subtask management capabilities. It features an interactive Gantt chart that can be shared across teams, promoting seamless collaboration. The powerful Table and Board views provide a structured and visual approach to project management. With the added benefit of Folders and Cross Tagging, organizing and locating tasks has never been easier. The Automations feature streamlines processes, reducing manual work. An interactive analytics view offers a comprehensive, 360-degree perspective on work statuses and assignments, enabling teams to stay on top of projects with ease.

Business Plus Subscription License

Wrike Business Plus offers reporting and more additional customization options than Wrike Team. With Wrike Business, Users gain access to Wrike’s advanced features, have more control over folder permissions, and have more ways to add, organize, and report on work. Features include all of the features included in Wrike Team as well as the following: custom fields & workflows, shared real-time reports with scheduled notifications, report templates, calendars, Salesforce Integration, branded workspace, request forms, project and task approvals, time tracking, User groups and permissions, up to 1,000GB of storage space depending on number of Users, up to 100GB of video uploads per month depending on number of Users, and up to 40,000 automated actions per month depending on number of Users triggered by the Wrike Automation Engine, up to 600 Elite actions per month depending on number of Users.

Users also receive access to Wrike’s digital proofing and approval features (except proofing for Sharepoint and HTML5 files), Wrike Extension for Adobe Creative Cloud (access Wrike from within Adobe Creative Cloud applications), and, depending on workspace preferences, Tailored Templates and Workspace (preconfigured marketing and creative workflow, dashboard with file previews, reports, request forms, folder structure).

Additionally, Users have the opportunity to reduce administrative tasks, better utilize existing resources, and standardize repetitive projects with resource management, time tracking, real-time visibility, and team utilization analysis. Users will have access to Wrike’s advanced project management functionality along with features designed for teams who provide services to their clients which include: Wrike’s advanced resource allocation and scheduling, dynamic workload management, duration and effort allocation, time tracking and timesheet management, team utilization analysis, and, depending on workspace preferences, Tailored Templates and Workspace (pre-configured workflows, dashboards, reports, request forms, and more).

Enterprise Standard Subscription License

Wrike Enterprise Standard offers advanced security options and expanded administration options. With Wrike Enterprise Standard, teams can use single sign-on, 2-step verification, controlled administrator permissions, and can manage password policy settings. Features include all of the features included in Wrike Business Plus as well as the following: active directory integration, two-factor authentication, IT controlled admin permissions, network access and compliance policies, business intelligence integration, advanced User access controls, SAML 2.0 single sign-on, password policies, User audit reports, up to 2,000GB of storage space depending on number of Users, up to 200GB of video uploads per month depending on number of Users, and up to 200,000 automated actions per month depending on number of Users triggered by the Wrike Automation Engine, up to 1000 Elite actions per month depending on number of Users.

Wrike Enterprise Standard is no longer generally available. Existing customers who have an active subscription to Enterprise Standard can keep using the plan and purchase additional seats. New accounts or customers on other subscription plans may not purchase this subscription license.

Enterprise Pinnacle Subscription License

Wrike Enterprise Pinnacle offers advanced security options and expanded administration options as well as advanced work management tools. Wrike Enterprise Pinnacle features include all of the features included in Wrike Enterprise Standard as well as the following: Locked Spaces, Job Roles, and Budgeting features, up to 3,000GB of storage space depending on number of Users, and up to 200GB of video uploads per month depending on number of Users, and up to 300,000 automated actions per month depending on number of Users triggered by the Wrike Automation Engine, up to 2000 Elite actions per month depending on number of Users.

Also, Wrike Enterprise Pinnacle includes Wrike Analyze which provides visibility into Wrike workspace data in interactive analytics boards, where customers can create boards using the pre-built templates or start from scratch and create a custom analytics board.

For additional information and associated features of Wrike Analyze, please refer to the Wrike Analyze documentation page.

Dashboards and metrics surfaced through the Service are for illustrative purposes only and Wrike will not be responsible for the actions or inactions of Customer's interpretation of such data.

Apex Subscription License

Wrike Apex offers a complete enterprise solution for human and AI‑driven work. Wrike Apex features include all of the Wrike Enterprise Pinnacle features as well as the following: up to 10,000GB of storage space depending on number of Users, and up to 400GB of video uploads per month depending on number of Users, and up to 600,000 automated actions per month depending on number of Users triggered by the Wrike Automation Engine, up to 20000 Elite actions per month depending on number of Users.

Wrike Apex offers comprehensive, integrated solutions, designed to provide a unified experience for organizations. The following Add-Ons are bundled with Wrike Apex to maximize value for its Users:

Wrike Whiteboard powered by Klaxoon: Instantly unlock powerful visual tools like interactive boards, live polls, and ready-to-use templates, all seamlessly integrated into your Wrike workspace. Run brainstorming sessions, visualize complex ideas and make decisions together in a highly engaging environment, seamlessly integrated with your Wrike workspace.

Configurable Integrations - Includes Wrike Integrate and Wrike Sync, allowing customers to build workflows and integrations across various business tools and automate actions within Wrike. Usage limits regarding Wrike Integrate can be seen within the “Wrike Integrate Standard or Enhanced” section of this page.

Wrike Datahub - As part of the plan, the Wrike Datahub Large tier is included, inclusive of 30 million records of usage. In the event a customer exceeds their current Datahub Tier allocation, they will either need to upgrade their Datahub allocation or reduce their Datahub usage to meet their current allocated amount to avoid interruption/suspension of the Datahub data management and analysis service.

Wrike Apex does not include Professional Services - contact us to learn more about our different packages.

Klaxoon Enterprise Plan

The Klaxoon Enterprise plan provides unlimited access to the 9 interactive tools of the Klaxoon platform, designed to enhance team collaboration and productivity. The platform features standalone tools like Board (an infinite whiteboard for visual collaboration), Survey, Quiz, Question, Memo, and Adventure. These can be used individually for specific needs or combined through Session and Memo. All tools can be aggregated and shared via Network, a centralized workspace that connects team efforts.

Klaxoon Enterprise includes essential productivity features: editing studio for content creation, data export options (PDF, CSV), template creation and library access, embedded video conferencing through Live, third-party integration with major platforms (Teams, Meet, Skype, Cisco, Zoom), screen sharing capabilities, notifications via Journal, and data & insights for performance analytics.

The Enterprise plan provides administrators with comprehensive management tools, including user provisioning/deprovisioning, data analytics, and company-wide settings configuration. Enterprise-grade security features include Secure Identity Management, protected access protocols, Domain Recognition, and secure APIs—ensuring your collaborative environment remains protected while maintaining the flexibility needed for productive teamwork.

To learn more about the specific licensing of this plan, visit the Help center's dedicated webpage.

II. Product Add-ons

Wrike Integrate Standard or Enhanced

Wrike Integrate enables customers to build workflows and integrations across business tools. Customers can use Wrike Integrate to connect cloud apps or on-premises apps, and even automate actions within Wrike (i.e. a Wrike-to-Wrike integration). When purchasing Wrike Integrate Standard or Wrike Integrate Enhanced, Customer is given a base monthly limit of Tasks/month that can be used to run integrations with Wrike for the duration of the then-current Subscription Term. A "Task" is a usage metric that is counted every time Wrike Integrate requests a piece of data from another platform/software or performs an action. A “Recipe” is an automated workflow that connects apps to complete Tasks composed by Customer based on a combination of apps, triggers and actions. The base monthly limit is defined by the number of licensed base subscription Users (Wrike Business Plus, Wrike Enterprise Standard, Wrike Enterprise Pinnacle, or Wrike Apex) in Customer’s Account. 

Wrike Integrate Enhanced allows Customers to purchase additional Task bundles for the duration of the then-current Term in increments of 10,000 Tasks/month. 

In the event Customer reaches their limit of included Tasks/month, Customer can (1) purchase additional Task bundles (if having purchased Wrike Integrate Enhanced) to avoid all of its Recipes being shut off until remedied (by purchasing more Task bundles), or (2) wait until the next immediate month when the Task limit starts over from zero. 

Wrike Integrate Standard includes the following limit of Tasks/month based on the total number of licensed Users of the base subscription (Wrike Business Plus, Wrike Enterprise standard, Wrike Enterprise Pinnacle, or Wrike Apex): up to 20,000 Tasks/month are included for 5-24 Users/month; up to 100,000 Tasks/month are included for 25-99 Users/month; up to 300,000 Tasks/month are included for up to 100-374 Users/month; and up to 750,000 Tasks/month are included for accounts with 375 or more Users/month. 

Wrike Integrate Standard is included with Customers’ purchase of a Wrike Apex subscription, is available as a paid Add-On for Wrike Business Plus, Wrike Enterprise Standard or Wrike Enterprise Pinnacle subscriptions, and is not available with a Wrike Team Plan subscription. 

Wrike Integrate Enhanced is available as paid Add-On for Wrike Apex subscription, or customers having purchased Wrike Integrate Standard.

For additional information and associated features of Wrike Integrate, please refer to the Wrike Integrate documentation page.

Wrike Integrate Standard and Wrike Integrate Enhanced are third-party services resold by Wrike for Workato, Inc. (“Workato”), Customers’ use of which are subject to Workato's separate terms of service found at https://www.workato.com/legal/terms-of-service. 

Configuration of Wrike Integrate Standard or Wrike Integrate Enhanced is not included with purchase of the Add-On or Wrike Apex. Please contact us to learn more about our Professional Services packages.

Wrike Integrate Lite

Wrike Integrate Lite streamlines your workflow by seamlessly integrating popular CRMs (like Salesforce or HubSpot) with Wrike. Wrike Integrate Lite is a limited version of the Wrike Integrate automation platform that allows customers to create custom integrations between the Wrike platform and select cloud or on-premise applications. 

With Wrike Integrate Lite, your team can improve cross-departmental efficiency by syncing important deal information with Wrike tasks, freeing up valuable time and increasing productivity. Additionally, when a deal is closed in your CRM, Wrike automatically launches associated tasks, ensuring consistent project initiation and optimal outcomes. Wrike's powerful two-way sync with CRMs also increases real-time visibility, allowing relationship owners to better visualize project progress as it happens. With Wrike Integrate Lite, you have the ability to customize the pre-configured integration recipes with additional low-code logic to fit your specific needs.

Customer is also given a base monthly limit of Tasks/month that can be used to run integrations with Wrike for the duration of the then-current Subscription Term. A "Task" is a usage metric that is counted every time Wrike Integrate requests a piece of data from another platform/software or performs an action. A “Recipe” is an automated workflow that connects apps to complete Tasks composed by Customer based on a combination of apps, triggers and actions. The base monthly limit is defined by the number of licensed base subscription Users (Wrike Business Plus, Wrike Enterprise Standard or Wrike Enterprise Pinnacle) in Customer’s Account. 

In the event Customer reaches their limit of included Tasks/month, Customer must wait until the next immediate month when the Task limit starts over from zero. 

Wrike Integrate Lite includes the following limit of Tasks/month based on the total number of licensed Users of the base subscription (Wrike Business Plus, Wrike Enterprise Standard or Wrike Enterprise Pinnacle): up to 20,000 Tasks/month are included for 5-24 Users/month; up to 100,000 Tasks/month are included for 25-99 Users/month; up to 300,000 Tasks/month are included for up to 100-374 Users/month; and up to 750,000 Tasks/month are included for accounts with 375 or more Users/month. 

Wrike Integrate Lite is only available as a paid Add-On for Wrike Business Plus, Wrike Enterprise Standard or Wrike Enterprise Pinnacle subscriptions.

For additional information and associated features of Wrike Integrate, please refer to the Wrike Integrate documentation page.

Wrike Integrate Lite is a third-party service resold by Wrike for Workato, Inc. (“Workato”), Customers’ use of which is subject to Workato's separate terms of service found at https://www.workato.com/legal/terms-of-service.

Configuration of Wrike Integrate Lite is included with purchase of the Add-On. 

Wrike Integrate Lite is a separate service from Wrike Integrate Standard and Wrike Integrate Enhanced and is only available for new Customers or existing Customers that have not previously purchased, at any time, Wrike Integrate Standard or Wrike Integrate Enhanced.

Wrike Sync

The Wrike Sync Add-On allows you to set up two-way syncs between your Wrike account and multiple integrated systems.

Wrike Sync is a no-coding solution that automatically transfers new information between Wrike and the connected system. This enables different teams to collaborate easily without having to switch between apps for updates, allowing team members to work in the app that they’re used to.

Wrike Sync is included with Customers’ purchase of an Apex subscription and is available as a paid Add-On for Wrike Business Plus, Wrike Enterprise Standard and Wrike Enterprise Pinnacle subscriptions. Wrike Sync is not available with a Wrike Team Plan subscription.

For additional information and associated features of Wrike Sync, please refer to the information described on the Wrike Sync documentation page.

Wrike Sync is a third-party service resold by Wrike for Unito, Inc. (“Unito”), Customers’ use of which is subject to Unito's separate terms of service found at https://unito.io/terms/.

Wrike Lock

Wrike Lock supports enterprise-grade security with Wrike account data and attachment encryption, Customers’ management of Customer Data, and increased control and governance over account information. Wrike Lock is available as a paid Add-On for Wrike Enterprise Standard and Wrike Enterprise Pinnacle subscriptions. Wrike Lock is not compatible with Wrike Whiteboard (or the Klaxoon Enterprise plan), and thus is not compatible with Wrike Apex subscription plans.

For additional information and associated features of Wrike Lock, please refer to the Wrike Lock documentation page. Unless otherwise agreed between Wrike and Customer, encryption of Customer’s Account can only happen after the encrypted key is created by Customer in Amazon Key Management (KMS) and Wrike is granted access to encrypt/decrypt as described in the set-up documentation page.

Additionally, Customer acknowledges that once the AWS KMS key pair is set up and the public key is configured with Wrike Lock, Wrike will no longer be managing the encryption key lifecycle. Customer will have full responsibility for creation, management, and backup of keys. In the case of key corruption or loss, Wrike will not be able to provide any access to data or backup key pairs. If Wrike Enterprise Pinnacle and Wrike Lock are purchased and enabled, certain data in the Analytics database for Wrike Analyze  (separate from the main Wrike database) will not be encrypted with a Customer-Managed Key. The fields in the Analytics database are listed in the documentation page.

Wrike Datahub

Wrike Datahub is available to Apex and Pinnacle Subscription Plan customers. It is a powerful tool that connects your data into Wrike workflows, creating a unifying platform for all teams to work cohesively. It eliminates the need for constant toggling between different applications and information resources. In the role of an interactive database tool, Datahub offers a scalable solution that connects your entire data landscape to the tasks you strategize, oversee, and handle in Wrike. It addresses the recurring challenge many organizations face when connecting data from different sources, teams, and departments into their work processes. Datahub doesn't just simplify this connection, but also fortifies your strategic planning, workflow management, and reporting initiatives.

On subscribing to a Pinnacle Subscription Plan, customers are allocated a base Tier (Starter Tier) of usage with a limit of Tables and Rows for data management and analysis. This Starter Tier includes 10,000 records.

In the event a customer exceeds their current Datahub Tier allocation, they will either need to upgrade their Datahub allocation or reduce their Datahub usage to meet their current allocated amount to avoid interruption/suspension  of the Datahub data management and analysis service. Upgrades are available in the following Tiers:

* Included with any Pinnacle Subscription Plan

** Included with any Apex Subscription Plan Additional Datahub capacity may be purchased in Batches of 300 Tables / 100,000 Rows

(30 million DH units).

These Tiers are designed to cater to the varying data needs of our customers, ensuring they will have access to the necessary quantity of Tables and Rows as their data management and analysis requirements evolve.

Wrike Whiteboard

Wrike Whiteboard, powered by Klaxoon, is now available as an add-on to your Wrike subscription. Unlock powerful visual collaboration by integrating Wrike Whiteboard with your existing Business, Pinnacle or Apex plan.

Wrike Whiteboard includes a selection of powerful tools from the Klaxoon platform: Board, Network, and Questions. Perfectly integrated with the Wrike platform, Wrike Whiteboard enables you to spark ideation using a variety of ready-to-use templates, and capture all insights—whether text, image, drawing, video, or documents from Google Suite or Microsoft 365. Align stakeholders with on-the-spot polling and convert ideas into Wrike items for seamless execution. The solution also includes import capabilities from other visual collaboration solutions (via high-resolution PDF), communication features (embedded video conferencing and screen sharing), multiple export options, and engagement data analytics.

The Wrike Whiteboard plan also provides comprehensive management tools, including user provisioning and deprovisioning, data analytics, secure APIs, and enterprise-grade security features.

To learn more about the specific terms of this plan, visit the Help Center’s dedicated webpage.

Wrike AI Elite Actions Pack

The Wrike AI Elite Actions Pack provides a supplemental pool of AI Elite actions for a subscription plan. 

An “AI Elite action” is any single, independent operation performed by high-value Wrike AI features, including but not limited to: Wrike Copilot responses, AI Agent operations (such as custom field updates, @mentions, or task assignments), AI widget creation, and Board Assistant requests.

Each Wrike AI Elite Actions Pack contains 12,000 AI Elite actions. Upon purchase, the full allocation is added to the account balance of a plan’s included AI Elite actions. Wrike AI Elite Actions Pack actions may be consumed at any time during the remainder of the current Subscription Term. 

The Wrike AI Elite Actions Pack is only available as paid Add-On for Business plus, Enterprise Standard, Enterprise Pinnacle, and Apex plans, and is not available with a Team subscription.

Wrike provides automated notifications to Account Admins and Owners when the account reaches 90% and 100% of its allocated AI Elite actions balance. If allocated AI Elite actions are exhausted, access to AI Elite features may be restricted until the start of the next monthly metering reset or the purchase of additional AI Elite Actions Packs. 

For purchases mid-Subscription, the AI Elite Actions Pack will be co-termed with the existing Subscription and the price and number of actions will be prorated based on the months remaining in the Subscription Term. At the end of the Subscription Term, any unused actions within a Pack will not carry over and will reset to zero. Unless otherwise specified in the governing agreement or relevant Order Form, the AI Elite Actions Pack will automatically renew at the original quantity at the start of the new Subscription Term.

For additional information and associated features of Wrike AI Elite Actions, please refer to the Wrike AI documentation page.

III. Other Add-on Capabilities

Additional Storage 1TB

Depending on the subscription type, Wrike accounts are provisioned with a certain amount of data storage. This storage space is used for the upload, attachment, and storage of digital assets and data files directly within the Wrike platform. With Additional Storage 1TB, accounts may add additional storage capacity in 1 TB increments to annual Wrike subscription plans. Information about how much storage is available on each subscription type is on the Wrike Manage Subscriptions page. Additional Storage capacity capabilities are available in incremental amounts of 1 TB for annual subscriptions.

Additional Storage 500GB

Depending on the subscription type, Wrike accounts are provisioned with a certain amount of data storage. This storage space is used for the upload, attachment, and storage of digital assets and data files directly within the Wrike platform. With Additional Storage 500GB, accounts may add additional storage capacity in 500GB increments to annual Wrike subscription plans. Information about how much storage is available on each subscription type is on the Wrike Manage Subscriptions page. Additional Storage capacity capabilities are available in incremental amounts of 500GB for annual subscriptions.

Additional Video Upload Storage

Depending on the subscription type, Wrike accounts are provisioned with a certain amount of video data storage. This storage is used for the upload, attachment, and storage of video digital assets and data files directly within the Wrike platform. With Additional Video Upload Storage, accounts may add additional video storage capacity in 100 GB increments to annual Wrike subscription plans. Information about how much storage is available on each subscription type is on the Wrike Manage Subscriptions page. Additional Video Upload Storage capacity capabilities are available in the amount of 100 GB for annual subscriptions.

Collaborators (Additional)

Additional Collaborators is a feature that is available for purchase on Wrike subscription plans as a paid Add-On. Collaborators are one of a Limited User license type in Wrike. Once invited to an account, a Collaborator has access to the Wrike Workspace but with limited rights. Collaborators do not take up paid User seats, but there is a limit on how many Collaborators that can be invited into a Wrike account (for accounts with Unlimited Collaborators enabled, there is no limit on invited Collaborators). Additional Collaborator seats are available as a paid Add-On or as an unlimited product (see Unlimited Collaborators). Administrators on Wrike Team, Business Plus, Enterprise Standard, Enterprise Pinnacle or Apex accounts are able to restrict invitations to Users with a certain domain. Administrators on Enterprise Standard and Pinnacle accounts have the option to restrict the ability to invite new Users to administrators and specify which type of licenses Users may grant when they invite an additional User to join the account.

For additional information and associated features of Collaborators, please visit the documentation pages: Collaborators in Wrike and Types of licenses.

Collaborators are no longer a generally available User license type and Additional Collaborators are only available for purchase by existing customers with current access to the feature.

Collaborators (Unlimited)

Unlimited Collaborators is a feature that is available for purchase on Wrike subscription plans as a paid Add-On. Collaborators are one of a Limited User license type in Wrike. Once invited to an account, a Collaborator has access to the Wrike Workspace but with limited rights. Collaborators do not take up paid User seats and for accounts with Unlimited Collaborators enabled, there is no limit on invited Collaborators.

For additional information and associated features of Collaborators, please visit the documentation pages: Collaborators in Wrike and Types of licenses.

Collaborators are no longer a generally available User license type and Unlimited Collaborators are only available for purchase by existing customers with current access to the feature.

Contributors

Contributors are a streamlined Limited User license type that allows Users to view and interact with shared items, manage tasks, and participate in workflows, making it an ideal option for team members who need moderate system access without Full User license capabilities.

Contributors are available as a paid Add-On for Wrike Business Plus, Wrike Enterprise Standard, Wrike Enterprise Pinnacle and Wrike Apex subscriptions. Contributor is not available with a Wrike Team Plan subscription.

For additional information and associated features of Contributors, please visit the Contributors documentation pages: Contributors in Wrike and Types of licenses.

Viewers

Viewers are a free and unlimited* license type available across all Wrike plans for accounts created from January 20, 2025. This basic license allows users to view and comment on shared items, access reports, and follow project progress through various views, without the ability to modify tasks or upload files. Viewers are ideal for stakeholders who need visibility into projects without requiring editing capabilities. An unlimited* number of viewers may be provisioned by you into your account for free.

For additional information and associated features of Viewers, please visit the documentation pages: Viewers in Wrike and Types of licenses.

* Wrike reserves the right to limit the number of viewers to maintain optimal operation of the Wrike service.

Premium Support

Wrike Premium Support customers receive prioritized response across support channels (email, phone, and chat), including easy access to chat, weekend support, priority phone support, and guaranteed 1-hour first response time. Unless Customer has purchased Premium Support, Customer has Standard Support. Definition and features of both Standard Support and Premium Support are further described here: https://www.wrike.com/legal/enterprise-wsupport/.

Full Time Employee Engagement Resource

The Full Time Employee (FTE) Engagement Resource is a Wrike Professional Services offering that provides a Wrike Professional Services resource to assist in onboarding, refinement, or deployment activities on an ongoing basis throughout the then-current Subscription Term: up to 160 hours/month for FTE Resource Full Time, up to 80 hours/month for FTE Resource ½, up to 40 hours/month for FTE Resource ¼, and up to 20 hours/month for FTE Resource ⅛. The hours outlined in this offering are available by Customer during standard business hours for the applicable time zone where the FTE(s) are providing services on a “use-it-or-lose-it” basis which do not roll over month to month. The Wrike FTE hours are based on the FTE package purchased as outlined in an Order Form between Parties and include Customer-facing and non-Customer-facing time spent. The Wrike FTE activities will be completed remotely, unless otherwise specified and agreed upon between Parties in writing.

1. The following activities are within the recurring scope of the FTE offering: assistance in planning the configuration of new spaces, projects, folders, tasks, custom fields and request forms in Wrike; consulting for individual teams regarding standard practices for leveraging Wrike; conducting 1-on-1 or group training on Wrike use, configuration, administration or reporting via virtual or online meetings; conducting Q&A sessions; supporting Customer champions in learning, deploying, and maintaining Wrike their instance; assistance in exploratory conversations with potential new teams; and providing guidance on how to cleanup and reorganize objects within Wrike.
2. The following activities are explicitly excluded and out of scope of any FTE offering: providing consulting services to third parties; providing services for Wrike accounts other than those licensed by Customer; and development, maintenance or delivery of Wrike Analyze, any integration or API to or from another system or any other technical support that would require a separate Statement of Work between Parties.