The following lists provide information related to the third-party Sub-Processors and Wrike corporate Affiliates that may have access to and process Customers’ Personal Data in connection with the provision of Wrike’s and/or its Affiliates hosted, on-demand, cloud-based Service offerings and any related Support Services and Professional Services (collectively, Services).
Wrike Service Sub-Processors
Sub-Processor | Services Performed | Hosting Regions | Contact Information |
Amazon Web Services | Storage, content, delivery, and diagnostics | US, EU, AU (depending on customer’s selected region) | |
Google Cloud Platform | Storage, content, delivery, and disaster recovery | US, EU, AU (depending on customer’s selected region) | https://support.google.com/policies/contact/ |
CloudFlare, Inc. | Website content delivery management, DNS protection, network security | US, EU, AU (depending on customer’s selected region) | |
Box, Inc. | Conversion of documents into different formats | US, EU, AU (depending on customer’s selected region) |
Sub-Processors Used Only for a Specific, Optional Add-Ons, Features, or Functions
Sub-Processor | Wrike Add-on feature function | Services Performed | Hosting Region | Contact Information |
Docebo, Inc. | Wrike Discover | Training portal management | Canada | |
Sisense, Inc. | Wrike Analyze | Reporting add-on | US, EU, AU (depending on customer’s selected region) | |
Snowflake, Inc. | Wrike Analyze | Reporting storage | US, EU, AU (depending on customer’s selected region) | |
Shibumi.com | Wrike SPM | Strategic portfolio management | US, EU (depending on customer’s selected region) |
Wrike Sub-Processors Used for Providing Generative and Agentic AI Functionalities
Sub-Processor | Services Performed | Hosting region(s) | Sub-Processor terms of use and privacy terms | Contact |
Microsoft (Azure OpenAI) | Generative & Agentic Artificial | US, EU, AU (depending on customer’s selected region) | Terms of Use: https://azure.microsoft.com/en-us/support/legal/ (Microsoft Product Terms & DPA) Privacy policy: https://www.microsoft.com/en-us/privacy/privacystatement (See "Enterprise and developer products" section) | [email protected] or the web form via the Microsoft Privacy Statement page |
(Vertex, Gemini) | Generative & Agentic Artificial | US, EU (depending on customer’s selected region) | Terms of Use: https://cloud.google.com/terms Google Privacy Policy: https://cloud.google.com/terms/cloud-privacy-notice | [email protected] or the web form linked in the Google Privacy Policy under “Contact us.” |
Anthropic (Claude) | Generative & Agentic Artificial | US, EU (depending on customer’s selected region) | Terms of Use: https://www.anthropic.com/legal/commercial-terms Privacy Policy: https://www.anthropic.com/legal/privacy | |
OpenAI (ChatGPT, Frontier) | Generative & Agentic Artificial | US, EU (depending on customer’s selected region) | Terms of Use: https://openai.com/policies/business-terms/ Privacy Policy : | |
Shibumi.com | Generative & Agentic Artificial | US, EU (depending on customer’s selected region) | AI terms: |
Wrike Sub-Processors used for providing Wrike Support Services
Sub-Processor | Wrike Add-on feature function | Hosting region(s) | Contact |
Ada Support Inc. | AI Customer support assistance (chatbot) | US | |
Adtrib, Inc. (k/n/a/ MaestroQA) | Quality assurance | EU | |
Philo Labs (dba Birdie) | Customer screen recording for support / helpdesk teams | EU | |
Zendesk, Inc. | Email communications and support ticketing system | EU | |
Zoom Communications, Inc. | Video customer support | US |
Wrike Sub-Processors Used for Providing Professional Services
Sub-Processor | Services Performed | HQ Location(s) | Contact |
Escalent, Inc. | Delivery of Professional Services | United States | |
RealDecoy US Inc. | Delivery of Professional Services | Canada | |
Shibumi.com, Inc. | Delivery of Professional Services | United States | |
SMT Consultoria. E Solucoes Em Technologia Ltda. | Delivery of Professional Services | Brazil |
Affiliated Companies Used to Provide Wrike Services
| Corporate Entity | Country |
| Wrike, Inc. | United States |
| Wrike Australia PTY Limited | Australia |
| Wrike Costa Rica SRL | Costa Rica |
| Wrike Cyprus Ltd | Cyprus |
| Wrike Czech, s.r.o. | Czech Republic |
| Wrike Estonia OU | Estonia |
| Wrike France, SAS | France |
| Wrike Ireland Limited | Ireland |
| Wrike Japan K.K. | Japan |
| Wrike Labs India Private Limited | India |
| Wrike Netherlands B.V. | Netherlands |
| Klaxoon, SAS | France |
The following lists provide information related to the third-party sub-processors providing cloud or support services to Klaxoon customers.
Klaxoon Service Sub-Processors
Sub-Processor | Services Performed | Hosting Region(s) | Inquiries |
Google Cloud Platform | Storage, content, delivery, and disaster Recovery | US, EU (depending on user’s localization) | https://support.google.com/policies/contact/
|
Amazon Web Services | Storage and disaster recovery | EU | |
Microsoft Azure | Storage and disaster Recovery | US, EU (depending on user’s localization) | |
CloudFlare, Inc. | Website content delivery management, DNS protection, network security | US, EU (depending on user’s localization) | |
Cloud Convert | Conversion of documents into different formats | EU, US (depending on user’s localization) |
Sub-Processors Used Only for a Specific, Service Add-Ons, Features or Functions
Sub-Processor | Services Performed | Hosting region(s) | Sub-processor terms of use and privacy terms | Contact |
Microsoft Azure OpenAI | Generative Artificial | US, EU (depending on user’s localization) | Terms of Use: https://www.microsoft.com/en/servicesagreement Privacy policy: | [email protected] or the web form via the Microsoft Privacy Statement page |
Klaxoon Sub-Processors Used for Providing Klaxoon Support Services
Sub-Processor | Services Performed | Hosting region(s) | Inquiries |
Zendesk | Email communications and support ticketing system | EU |
Last Updated: October 23rd, 2026