Powerful Work Management Software Empowers Major League Baseball Brand to Deepen Their Fan Experience by Saving Time for More Creative Work and Streamlining Projects In One Digital Workspace
AUSTIN, Texas, March 15, 2022 - Wrike, the most powerful work management platform, now part of Citrix, today announced at SXSW that the Texas Rangers have successfully executed mission-critical campaigns aimed at strengthening ties with their fan base as a result of Wrike’s ability to bring cross-functional teams together in one digital workspace. Key projects include the branding of Globe Life Field, the Rangers’ 50th Anniversary campaign, and “Stay Strong,” a project rolled out during the pandemic to keep fans engaged from afar.
“It’s always an incredible feeling when our customers share stories of the work they’ve accomplished with Wrike behind the scenes,” says Senior Vice President and Wrike General Manager, Citrix, Andrew Filev. “The Texas Rangers, like many brands in the sports industry, were significantly impacted by the pandemic, but they took an agile approach to marketing that kept their teams in lockstep and their fans engaged. It’s an honor to know that Wrike has freed them up from meetings and menial tasks so they can spend more time thinking creatively on behalf of their brand.”
The Texas Rangers are a professional American baseball team brought to Arlington, Texas in 1972. As a dynamic, fast-moving organization with around 15 departments, 300 employees, and millions of fans, the Rangers are faced with numerous marketing demands throughout the year aimed at building a better fan experience. The Rangers’ marketing team must manage the necessary campaigns and assets to support a high volume of requests across the entire organization. Wrike has enabled them to standardize and streamline their workflow intake, simplify time-consuming review and approval processes, and maintain real-time visibility into projects through accessible dashboards and tasks. With Wrike, all of the Rangers’ marketing projects live in one place, including recent high-impact campaigns.
Branding Globe Life Field
The Texas Rangers newest home, Globe Life Field, houses 1.2 million square feet of ballpark space that required Rangers branding before it opened in 2020. The team was given the freedom to ideate and create the visual assets that would one day line the halls of the ballpark. Having never taken on such a complex project, the marketing team turned to Wrike to achieve a holistic, comprehensive view on everything they needed to get done, ensuring nothing fell through the cracks and each deadline was met. As Globe Life Field fully opens up for the first time since the pandemic, fans will find themselves immersed in a new and exciting experience that highlights the rich history and promising future of the Texas Rangers.
“We’re proud of the ballpark and could not wait to welcome fans into our new home,” says Kyle Bartlett, Director, Marketing and Advertising, Texas Rangers. “We couldn’t have done it without Wrike. While we had our normal duties within the baseball season, we also had to brand this new ballpark. Wrike enabled us to track a plan of action for the Globe Life Field project while also managing other projects and tasks in the works.”
Planning Their 50th Anniversary Season
This year marks the Rangers’ 50th Anniversary, and the marketing team is helping fans celebrate by leaning into their past and getting excited about the coming year. Through Wrike, they have created a campaign that includes unique ways to tell the Rangers’ story to their existing fan base while bringing new fans on board with content that highlights the 2022 team roster and modern methods that enhance the end game experience.
“Everything we do is rooted in getting fans excited about baseball,” says Claire Girman, Manager, Marketing and Advertising, Texas Rangers. “That motivation and drive begins in Wrike, knowing we can take on projects confidently. Wrike provides infinite possibilities in the way we work and operate, and it has fostered a better environment to stay innovative and connected.”
Empowering Fans to “Stay Strong”
Sports and entertainment was heavily impacted during the pandemic, and the Texas Rangers marketing team found themselves in a position to get creative and come up with atypical opportunities for the Rangers to connect with fans. The “Stay Strong” campaign was launched to maintain ties between fans and the team when baseball was put on hiatus or had to be viewed remotely. It housed a variety of content, such as videos of alumni players, favorite recipes from players, and coloring pages for kids. Wrike served as one hub where they could assign deliverables to team members based on their strengths, provide feedback on all written and visual assets, and keep track of bandwidth and project status.
“At the end of the day, we’re a professional baseball team bringing joy to a lot of people,” Bartlett says. “So, as we’re juggling projects and deadlines, we remind ourselves that we’re serving fans who look forward to coming to the ballpark with family and friends. With Wrike, we can keep our organization and that fan experience going strong.”
For more information about the Texas Rangers case study, visit: https://bit.ly/37qCgBv
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Senior Manager, Corporate Communications