Email Notifications

 

*Please note, we changed our email notification settings to give you more customization options. If you activated your Wrike account before 10/21/15 please see below to read how to retain your current notification settings.

Overview

Email notifications help keep you notified when other users* @mention you and when they make changes to tasks you created, tasks assigned to you, and tasks which you follow. Email notifications are not static – you can respond to changes and update tasks from your inbox.

*Please note, you will only receive notifications for changes which other users make, notifications are not triggered for changes which you make.

 

Wrike notification

Email Notification Options

Immediate Notifications

Immediate notifications are sent six minutes after a change is made to a task. Any additional changes that are made to the same task during that time period are compiled and sent in the same email. You can choose to receive immediate notifications when:

  • Someone @mentions you or assigns you to a task
  • A Task, Folder, or Project you follow is shared with someone new
  • A task’s dates, assignee, or status changes*
  • The task’s description changes or files are added*
  • Comments are added to the task*
  • The task is added to a Folder or Project*

*These notifications can apply independently to tasks assigned to you (or created by you) and to other tasks you follow. For example, you can opt to receive notifications when comments are added to a task you created and choose not to receive notifications when comments are added to other tasks you follow.

Daily Emails

In addition to immediate emails you can receive daily emails.

Edit Email Notification Settings

Edit Email Notification Settings

  1. Click on your profile image in the upper right-hand corner of the Wrike Workspace. 1
  2. Select “View profile” from the dropdown menu. 2
  3. Click on the “Email addresses” tab. 3
  4. Scroll down to the section “Email notifications”. 4
  5. You will see a list of email notification options. Check or uncheck the box to the left of each option to enable or disable that type of notification.

Quick tip: you can specify the time of day when you want to receive daily emails. On the email notifications page, to the right of each of the daily emails, enter the time of day when you would like the email to be sent.

Disable all email notifications

If you no longer want to receive any email notifications regarding changes to the Wrike Workspace, you can:

  1. Click on your profile image in the upper right-hand corner of the Wrike Workspace.
  2. Select “View profile” from the dropdown menu.
  3. Click on the “Email addresses” tab.
  4. Scroll down to the section “Email notifications”.
  5. You will see a list of email notification options. Uncheck the boxes to the left of all email notification options.

Multiple email addresses

If you have multiple email addresses you will be able to choose which one you would like Wrike to send email notifications to.

  1. Click on your profile image in the upper right-hand corner of the Wrike Workspace.
  2. Select “View profile” from the dropdown menu.
  3. Click on the “Email addresses” tab.
  4. Scroll down to the section “From account”.
  5. Click the dropdown arrow next to your email address and choose an alternate email address.

Legacy Email Notification Settings

As of October 21st, 2015 all new and current users have new email notification setting options. Although all users can see the new setting options (on the email addresses tab of your Wrike profile page), users who created their Wrike accounts before October 21st, 2015 can choose to:

Retain Current Email Notification Settings

To keep your current settings, do not make any changes to the setting options on the email notifications page. The page will show all email notifications turned on, but your previous settings will remain in place until you make a change to the settings on this page.  Once a change is made, Wrike automatically stops using your previous notification settings and begins sending you notifications based on the options selected on the email notifications page.

Edit Email Notification Settings

You are able to edit your email notification settings (using the new setting options) at any time. To do this, visit the email notifications page and check or uncheck the boxes to enable or disable that type of notification. Once a change is made to the email notifications page, Wrike automatically stops using your previous notification settings and begins sending you notifications based on the options selected on this page. More detailed instructions on customizing your email settings are outlined above.

Dependency Chain Email Notifications

In addition to immediate and daily notifications Wrike sends notification emails related to dependency chains. Once all the previous steps in a dependency chain have been completed, Wrike sends an automated email to notify all assignees of the next dependent task that it is time to start working on their assignment.

Dependency chain email notifications are sent when:

  • The dependency chain between tasks is finish-to-start.
  • Assignees of the next task weren’t responsible for the preceding tasks. (If they completed the preceding task, they’re already aware of its status).
  • The status of the next task must be “active”.

Last updated on: 09/25/14