Set up the add-in
Once you have installed Wrike's Outlook add-in, you will see the "Wrike" button 1 in the main menu of Outlook.
Before you run the add-in, you need to enter your credentials. Click on the "Wrike" button
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and choose "Preferences" in the drop-down menu
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, then enter the login name and password
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that you use to login to your Wrike account.
To set the synchronization settings, switch to the "Synchronize" tab
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. There you can set the frequency for automatic synchronization of your tasks
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. The minimum sync frequency is 5 minutes.
When changes to tasks are simultaneously made in both tools, the data is updated in accordance with the priority settings. You can set them in the "Conflict Resolution" tab
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. If you select "Wrike"
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, the data in Outlook is changed in accordance with the changes in tasks in Wrike. And vice versa, if you select "Microsoft Outlook"
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the data in Outlook is changed in accordance with the changes in tasks in Outlook.
If one of the locations is not active
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, this means that you have selected one-way sync in the "Direction" tab.
You can easily change that by going to the "Direction" tab
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and choosing the "Update in both directions" option.
If you choose one-way synchronization ("Only update Wrike data to Microsoft Outlook")
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, the priority setting for the location without sync (Microsoft Outlook) is unavailable.
If you choose one-way synchronization ("Only update Microsoft Outlook data to Wrike") 14 , the priority setting for the location without sync (Wrike) is unavailable.