Help

Personal profile

• Set the primary email, 
• Change the primary email, 
• Add a secondary email

• Can I associate several email addresses with my Wrike account?
• Why cannot I add my email address as a secondary?
• I am a registered Wrike user. However, I received another invitation to join Wrike. What should I do?

Account management

• Add a user, 
• administrator rights, 
• manage subscriptions and additional features, 
• optional features, 
• pricing model, 
• purchase subscription, 
• purchase optional features, 
• remove a user, 
• transfer a subscription to another user, 
• Edit the users's name, 
• Add a user to your contact book, 
• Print an invoice, 
• Working Days,
• Date Formats, 
• Set email notification frequency, 
• Billing type change, 
• Merge accounts

• How does the notification system work?
• How can I edit the user's name that appears in the "assigned to" field?
• I am a registered Wrike user. However, I received another invitation to join Wrike. What should I do?
• How can I share my workspace with everyone?
• Can I upload my company logo for more branding of the system?
• Why don't I see other users in my workspace?

Interactive features

• Drag-and-drop support for tasks, 
• Drag-and-drop support for folders, 
• Drag-and-drop support for Timeline, 
• Context menu for folders, 
• Inline editing for tasks, 
• Inline editing for time entries, 
• Dynamic data loading, 
• Everyday to-do emails

Create, assign and monitor tasks and milestones

• Create a task, 
• Assign a task, 
• Schedule a task, 
• Set the task status, 
• Organize tasks (put a task into a folder), 
• Share a task, 
• Attach a file to a task, 
• Cross-link tasks, 
• View task details, 
• Create a task in the task list (in-line), 
• Edit a task in the task list (in-line editing), 
• Edit a task in the task edit form, 
• Delete a task, 
• Create an online file, 
• Move a task, 
• Break down a task, 
• Include a task in many folders, 
• Online notifications, 
• Request status update, 
• Task revision history, 
• Compare versions of tasks, 
• Restore a revision, 
• Milestones, 
• Set a milestone, 
• Convert a task into a milestone on a Gantt Chart

• Who can observe my tasks?
• Who can change the status of the task?
• Once a task is marked completed, where does it go?
• How can I mark a task completed without logging on to www.wrike.com?
• How can I update a task via email?
• Can I assign a task to several people simultaneously?
• Can I share a task with several people simultaneously?
• How can I remove a person from the shared list of a task?
• Can I track the percentage of work completed on a task?
• I added users to my account. However, they do not see my folders and task hierarchy. What should I do?
• How can I share my workspace with everyone?
• Why other users don't see my tasks?

Discussions

Integration

• Email integration, 
• RSS feeds, 
• iCalendar feeds, 
• Export to XLS format, 
• windows mobile sync, 
• outlook sync, 
• Import from XLS format, 
• Import MS Project files, 
• Google Wave integration, 
• Google Docs integration

Intelligent Email Engine™

• Create a task via email, 
• Assign a task, 
• Share a task, 
• Set the due date for the task, 
• Add the task description, 
• Insert images and attachments, 
• Set the task priority, 
• Email a task into a folder, 
• Email a task into a subfolder, 
• Email a task into a folder with the duplicate name, 
• Update a task via email, 
• Add your comment to the task's discussion, 
• Mark the task as completed, 
• Change the task due date, 
• Reassign the task, 
• Change the task priority, 
• Add images and attachments, 
• Share the task with a third party, 
• Reply to email notification, 
• Everyday to-do emails, 
• Notification settings, 
• Set email notification type, 
• Set email notification frequency, 
• Online notifications

• How does the notification system work?
• How can I create a folder via email?

Flexible Structures™

• Feature description, 
• Create a folder, 
• View folder details, 
• Rename a folder, 
• Edit a folder, 
• Share a folder, 
• Share your workspace, 
• Attach a file to a folder, 
• Create a subfolder, 
• Move a task, 
• Break down a task, 
• Include a task in many folders, 
• Move a folder, 
• Include a folder in many folders,
• Delete a folder, 
• Feature usage, 
• Structure your team work, 
• Manage projects in one place, 
• Unite interconnected projects, 
• Create different views on the project, 
• Organize overlapping projects, 
• Organize workflow, 
• Add custom statuses, 
• Multiple categories for a task, 
• Create a user group

• Can I share a folder with several people simultaneously?
• How can I remove a person from the shared list of a folder?
• How can I include existing project folders in a higher-level folder?
• How can I share my workspace with everyone?
• Why other users don't see my tasks?
• Why other users don't see my folders?

Dynamic Gantt chart™

• View project schedule, 
• Expand/collapse a chart, 
• Create a task on a chart, 
• Convert a task into a milestone on a Gantt Chart, 
• Reschedule a task on a chart, 
• Create dependencies between tasks,
• Edit a task on a chart, 
• Filter tasks by status, 
• Filter tasks by responsible party,
• Zoom in or out on a chart, 
• Calculation of weekends, 
• Folder duration, 
• Print a chart

• How can I export a timeline as an image?
• How can I show a timeline to my clients?

Built-in time tracker

• Log hours and minutes, 
• Track time spent on a task, 
• View time reports, 
• Edit a time entry, 
• Delete a time entry, 
• Create time report for a particular person,
• Create time-report for a chosen period,
• Create time-report for a project,
• Export a time report, 
• Manage time logs, 
• Feature video

Real-time reports

• Local filters,
• Filter tasks by priority, 
• Filter tasks by title, 
• Filter tasks by status, 
• Filter tasks by responsible party, 
• Filter tasks by dates, 
• Sorting, 
• Apply ascendant/descendant order, 
• Sort tasks by priority, 
• Sort tasks by title, 
• Sort tasks by responsible party, 
• Sort tasks by date, 
• Show tasks from subfolders, 
• Global reports,
• Tasks assigned to me, 
• Tasks assigned to others, 
• By date, 
• By status, 
• Tasks created by me, 
• Tasks created by others, 
• Time log, 
• Combine global reports and local filters, 
• Global search, 
• Dashboard, 
• Mark a task as completed, 
• Reschedule a task, 
• View other task details, 
• Delete a task

Project templates