Today we are glad to tell you that we have implemented the ability to export your data. At any time, you can export all your tasks with their statuses, priorities, responsible parties, start dates and due dates to Excel (xls) format. Your exported tasks will be structured the same way as in your workspace, so you will have a hierarchy of tasks in your Excel file.

To export a specific folder with its tasks and subfolders, you click on the “Export” link in the right top corner of your workspace.

To export all your tasks from all folders and subfolders, you need to click on “My Folders” in the left pane; then click on the “Export” link.

Go ahead and plan your projects in Wrike, at any time, you can export your data. It is risk-free, and a FREE 30-day subscription to Wrike's professional version is included.

Wrike supports an open and collaborative environment.

From its beginning, Wrike has embraced an open and collaborative environment. Collaboration makes your team more agile, helps you to adjust to ever-changing market conditions  and brings you better results. That is why Wrike is a very powerful platform for managing small and medium businesses that encourage team members’ initiative, aiming to obtain more for less time and money.

You can collaborate with people from different accounts.

You can easily collaborate with your business partner who already subscribed himself and his team to Wrike. You also can easily collaborate with team members to whom you granted a professional subscription to Wrike. Likewise, You can easily collaborate with your spouse, who has a free Wrike account. You also can invite your friends to collaborate on your shared tasks. Apparently, you will be able to collaborate with your friends, whether they decide to keep their free accounts or upgrade to the professional version. No other project management software offers such an opportunity to you.

Our software, Wrike, is more like email where people’s accounts may be registered with different companies, but they still can email each other.

Share exactly what you want with exactly who you want.

Wrike allows you to manage the access rights of your associates within every part of your plans. Depending on your needs, these rights can be managed on the level of a concrete task, a folder with tasks or an entire project. You have one workspace, no matter how many tasks or projects you are involved in. You can share one task with your partner, another task with one of your clients and your support team, and a third task with your HR manager and project leader. This gives you unique visibility of all of your projects in one account.

Wrike is based on the Wiki model.

Taking into account all the above said, it becomes evident why Wrike does not have granular user rights. Granular rights would create formal boundaries on contributing projects and collaborating on tasks. So, at the moment, we use the wiki model. If you give a person access to the task, a person can easily update it. To boost confidence and avoid surprise situations, you can always turn to revisions and bring the content back. It works very well for thousands of our customers.


You can get the best of project collaboration with Wrike. Thanks to Wrike, your business will become more flexible, mobile and transparent. Transparent business means openness to customers, openness to new markets, openness to new techniques and openness to learning. Your organization becomes empowered and more competitive with Wrike.

Also read: Ultimate Benefit that You Obtain with Wrike.

You can manage multiple projects in one place. “One place” means only one account. You create an account and organize ALL of your plans there.

Unlike other tools, Wrike provides you uniquely convenient way to achieve total information awareness on all projects. In other words, you can share any part of your project plans with the appropriate associates, then manage them in one workspace simultaneously. At the same time, you can safely keep one client's information secure from another client, one project information secure from other project participants.

This approach to organization of plans perfectly serves the needs of those who have multiple products, projects, teams, departments or offices. Wrike will make you happy if you are tired of keeping track of your plans in disconnected files. Wrike will make you happy if you are tired of  holding conversations about your projects, tasks, issues, ideas in your email inbox.

You can log in to your Wrike account and check the sales pipeline shared with your sales team, reschedule marketing plans shared with your marketing managers, examine clients’ projects. Each of them is shared with the appropriate list of people.

This saves you a tremendous amount of time on planning, organizing and monitoring your projects. Unlike other software tools, Wrike doesn’t have boundaries that prevent people with different accounts from collaborating with each other. Thus, you can easily manage different projects and share project parts with your associates when necessary.

Other benefits: boundless collaboration, email-friendliness, timeline (Gantt chart), unique flexibility, data security; time tracking and tasks dependancies in our roadmap.

If you provide professional services, it may be convenient for you to organize your tasks in Wrike in the context of clients. You can create a special folder for each client and share it with him only. That way you have a clear picture of all your clients’ information, while still keeping it private for every client:


At the same time, you don’t need to limit yourself to such an interpretation of your plans. You can add the context of services that you provide. Create an additional folder for each service and share it with the appropriate team members.

For example, if you provide interior services, you can create the "Decoration," "Design," "Furnituring" and "Lighting" folders. If the client Brown&Co places a new order tfor decoration and furnituring, you can create an appropriate task and include it in both “Brown&Co,” "Decoration" and “Furnituring” folders. The task will be automatically shared with the representatives of the Brown company, your decoration and furnituring teams. The same rule applies to other orders.



What is great, when the responsible party updates the task, marking it as completed, adding comments or updating the due date, your client is instantly informed about the order process. You don't need to spend time on creating special reports for your clients.  Moreover, your business becomes absolutely transparent for you in the light of clients and services.


You can also read about: How to organize work of departments, How to customize statuses,  How to organize goals and milestones, How to better organize projects and events in Wrike.

You care about the security of your data. So do we. Security is an intrinsic part of our system. Our main concern for the initial design of Wrike was the security and privacy of users’ data.

Our uptime is over 99%. If at some time we cannot keep our promise of 99% uptime, we will give you a week of service for free.

Safe. Your data is backed up every hour. Wrike is hosted on our safe and reliable servers. Moreover, currently, we are in the process of setting up a real-time database replication. Translated into lay language, it means that your data will be backed up nearly every second. We also have recycle bin to help you recover from accidental losses. We are working on a revision history to give you full, 360-degree protection.

Secure. Your personal Wrike account is protected with the password. Secure access over https (SSL) is provided with the professional subscription. Rights to your data belong to you, so if you delete your account, we delete it. We have no rights to resell your data or misuse it. We are bound by the terms of the privacy policy and covered by the laws of California.

Our users are our main value. That's why we care so much about our users' value - their data security.

Every day we get e-mails from our subscribers who like Wrike a lot and are curious about the upcoming new features. We appreciate your feedback and want to reveal some details of our roadmap to assure you that we work hard to make Wrike even better.

We practice the Agile Software Development process; thus we adapt our plan to your feedback and prioritize work to deliver productivity features that are in greater demand. So here is what you should expect in the near future.

Priorities Currently, you can prioritize your tasks by putting them in the appropriate folders named “high,” “critical,” “normal,” etc. We plan to add the "Priority" field for each task soon. So it will be very convenient to categorize tasks by their importance within a concrete project, advertising plan or issues pack. What’s more, the priorities will be inherited after those defined for your e-mails about the tasks. No matter which e-mail client you use, Outlook, Gmail, BlackBerry or something else, your tasks will be marked with the appropriate priority level in Wrike. Update: priorities have been released.

Tasks dependencies We know that many Wrike users utilize simplistic task management approaches similar to David Allen’s getting things done. However, the number of people using Wrike to manage product development and other complex projects is constantly growing. That is why we are now developing a tasks dependencies feature for projects that require a strict order for task execution. This upgrade is coming in a couple of months. Just think of Wrike’s Gantt charts – they will save you even more time! When you update your plans on a timeline, interrelated tasks will be also rescheduled. There are some architectural challenges that we want to solve elegantly.

Custom statuses Right now you can imitate any custom field in Wrike, including priorities, with folders. This approach has a huge advantage – it gives you unlimited flexibility. You create several folders that correspond with your statuses. For example you can name these folders “in research,” “not clear,” “postponed” and “unapproved” (see the picture below).



When any idea comes up, you put it in the folder “in research,” discuss it with colleagues and give it the appropriate status when the decision is made. Or alternatively, if it’s approved, you can put it into the “design” or “develop” folder and assign it to your team members. It’s very convenient, as you can apply a particular categorization for each of your projects if you manage several different customer projects.

However, we know that some users are more comfortable with managing statuses as task attributes. Our customers’ satisfaction is paramount for us; that’s why we recently included custom statuses in our development plan. We’ll design the feature so that you will be able to define statuses for every folder if necessary. It will lighten up your folder hierarchy. Sounds great, doesn’t it? Soon you’ll be able to try it out.

Your feedback on these parts of the system is very welcome. We always aim to enhance Wrike’s functionality, so please let us know what you would like to see in Wrike by commenting on this post.

Most of the questions and debates between users and the support team come from the sharing principle. Let me explain it again.

Example
Every user has its own workspace in Wrike, and its own structure of tasks and folders. He can share any task or a folder with other users. In this case the shared item is visible, accessible and changeable for both people (or for more people if necessary).

For example David and I share the only folder “New features”. Other folders we have are totally different, and actually I don’t know if David has any other folders. But I decided to include “New features” into two other folders for my convenience: “System features” and “Wrike Development”. In turn, David has no idea about my actions, because these two folders are not shared with him.

If the task is shared with you, but its parent folder is not shared with you, such task is single and placed in "My Folders."

I hope this example is descriptive enough, and you understand how to give access to tasks and folders while keeping your structure at the same time.

View of the shared list by default
Since the shared list for the task is inherited after the parent folder (if it is), it’s not visually changeable anymore. We have changed the view of this list to avoid any possible confusion. So if you want to add people to the task shared list, write their e-mail addresses in the field “Also shared with” (in the parent folder details). On the other hand, if you want to delete anyone from this list, you need to change the parent folder properties.