Project and Task Discussions Can Now Be Added Via Email

Published by Valerie   |  Wednesday, 27 May, 2009
Project and task discussions are a feature frequently requested by many of our users. We worked hard to create a neat solution that will let you add comments to tasks not only online but also via e-mail. This is a big step forward in project communications, enabling you to leverage the benefits of email and the web interface at full power. Let’s look at the details.

Tasks in Wrike now have a special tab called "Discussions" (1). There you can leave your comments (2) with images (3) and attachments (4) to the task and view messages of other team members (5).



When you update a task via email by adding wrike@wrike.com to the task recipients, Wrike intelligently identifies your comment (6) and adds it to task’s discussions (7).

All attachments to the comments are also visible from the "Files" tab (8). This lets you access important project information from both places.



How much does the useful upgrade cost you? Nothing! The feature is added to your subscription for free.

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Tag Your Tasks Created Via Email in a More Natural Way

Published by Valerie   |  Friday, 20 February, 2009
When you create a task in Wrike via e-mail, you use tags to set the task due date and put the task in to the right folder. Now, there are more tags at your disposal:

• To set the task’s due date, type it in the "by MM/DD" format at the end of the e-mail subject. Or, “by MM/DD” if you set another date format in your account.




If the year is not specified in your email, the task will be scheduled for the current year. When you need to schedule a task for another year, you can explicitly specify it in the subject in the following format:  “by MM/DD/YY” or  “by MM/DD/YYYY” or in the international format, if you set it in your account (“by DD/MM/YY” or  “by DD/MM/YYYY”).

 

To set the task’s start and due dates, type them in the “by MM/DD-MM/DD” format at the end of the e-mail subject. Or, “by MM/DD-MM/DD” if you set another date format in your account. Based on the start date and due date, Wrike automatically calculates the task's duration.





• To put the task in to the right folder, separate the folder name from the task name with a double-colon. If you want to put the task in many folders, you can separate their names by commas or by a double-colon.

 


As previously, you can use square brackets for the task’s due date and folder names.

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Update a Task without Logging in To Your Wrike Workspace

Published by Valerie   |  Wednesday, 03 September, 2008
We continuously add new capabilities to Wrike’s Intelligent E-mail Engine. Today, we introduced the processing of replies to Wrike’s e-mail notifications. As you probably know, Wrike notifies you about changes made to your tasks by your colleagues. You can now reply to those notifications, and your answer will be added to the task description!

Create and send a reply message:



The task description is updated:



The author of the changes and other team members, who are subscribed to immediate notifications, will receive a message about the updates. This increases usability, helps to improve your productivity and brings more information from e-mails into the shared workspace, where it’s visible, shareable and editable.

Patent-pending Intelligent E-mail Engine is one of the strongest features of Wrike. It helps you save a lot of time by letting you manage tasks without logging in to the workspace. You can create tasks via e-mail, update tasks via e-mail and receive notifications about the changes. You can use it on the go or when you are offline. You can plug in to Wrike users  who don’t want to leave their familiar environment (e-mail). With Wrike, you can combine the benefits of traditional e-mail with the benefits of collaboration on the Web.

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Enhanced Way To Update Your Tasks in Wrike Via E-mail

Published by Valerie   |  Friday, 20 June, 2008
Wrike's e-mail integration works in two ways:
1) you can CC your e-mails to wrike@wrike.com to create tasks and
2) if anyone updates a task, you receive an instant e-mail notification about the changes.

We continuously improve Wrike's Intelligent E-mail Engine, so you can save even more time. Recently, we released a way to create tasks from e-mails while turning off the feature that would invite the recipients to Wrike. Previously, we introduced processing of e-mail replies. It allows you to update a task by replying to someone’s e-mail that was CCed to wrike@wrike.com. However, many of our users wanted to update tasks by replying to their own e-mails. Therefore, we released this feature today.

Now, your task is automatically updated in Wrike if an email with a CC to wrike@wrike.com contains "RE" or "FW" in the subject. The system searches for the task by subject in the indicated folder and updates the tasks' description. If the task has already been moved to another folder, the system searches for the task within your entire workspace. If several duplicate tasks are found, Wrike asks you to choose the correct task and update it manually.
 
Besides the description, you can also update other task properties:
  • Status. Indicate the desired status of the task in the subject line of your e-mail. Simply add the proper tag in the square brackets to update the task’s status: [completed], [active], [deferred] or [postponed].
  • Due date. If you change the date in square brackets in the subject line, the tasks’ due date is updated.
  • Priority. If you change the priority of your e-mail, the tasks’ priority is updated.
  • Responsible person. If the system gets an e-mail with "FW" in the subject, it reassigns the task to the e-mail recipient.
This way, Wrike works whether you reply to someone's e-mail or your own e-mails. Stay tuned; we are working on processing replies to Wrike's e-mail notifications.
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BCC Your E-mail To wrike@wrike.com And Control the Automatic Invitation of the Recipient to Wrike

Published by Valerie   |  Wednesday, 18 June, 2008
By default, when you CC an e-mail to wrike@wrike.com, the task is instantly created in Wrike and shared with the e-mail recipient. You and the email recipient can work on the task together. If one of you updates the task, the other person become instantly aware of the task progress, thanks to email notifications.

If the recipient is not a Wrike user yet, he or she gets an automatic invitation to Wrike. It is very convenient because you are freed from the additional job of inviting people on your own. Wrike does it for you.

Our users love this feature, especially when they want to show the progress of the task associated with the client’s projects. You just need to CC an e-mail with a task to a client, so that he or she can view the progress.

However, some users were slightly worried that some clients might find this feature unnecessary. After multiple customer requests, we have introduced a way to create a task from an e-mail while turning off the feature that would invite the recipients to Wrike and share the task with them.

For example, you may want to keep track of a lead with the help of Wrike without inviting the client to share the task.  So you simply send an answer to a client’s request for proposal and BCC the e-mail to wrike@wrike.com. The task is created in Wrike and is not shared with the client.


Certainly, when necessary, you can easily invite the client to join Wrike, so he or she can keep track of the project progress. To do so, simply type the person’s e-mail in the “shared with” field. Read more about how to share a task and how to share a folder

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How You Can Email a Task into a Subfolder

Published by Valerie   |  Thursday, 22 May, 2008
We are often asked ask about how to email a task into the hierarchy in the Wrike workspace. There is a very simple way, which some of our users intuitively use.

If you want to email a task into a subfolder with the unique name, you can simply add the folder's name to the subject line of your email.



If there are several different folders with the same name in different parts of your Wrike workspace, you will need to provide a complete path to the subfolder. In the example, [folderA/subfolder] will put the task in the right place.


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New Way to Prioritize Your Tasks in Wrike

Published by Valerie   |  Sunday, 20 January, 2008
Now you can set the priority of your e-mails, and your tasks in Wrike will be prioritized as well. Recently, we offered you the ability to create special folders for tasks with high priority, so that you have quick access to them. Wrike now helps you pay even more attention to high-priority tasks.  Let me show you how it works.

You create an e-mail, cc it to wrike@wrike.com and mark it as of high importance. For example in your outlook:

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The task is immediately created in your Wrike workspace and marked with the exclamation mark. The same applies to low-importance tasks. However, they are marked with the downward arrow.

Then you can sort your tasks by their importance within the folder by clicking the grey arrow in the top panel (1).

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You can also work on tasks with one type of importance. To do so, you click the small letter under the top grey panel (2) and choose the appropriate priority. “A” means all types of importance, N-normal, L-low, H-high. It’s easy.  

Certainly, you can change the importance of the task. You simply double click the exclamation mark (downward arrow or empty field to the left from the task title) and update the priority level:

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Alternatively, you can click the “edit task” link and choose the priority that currently suits your task: 

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Update tasks via e-mail

Published by Valerie   |  Monday, 08 October, 2007
It’s addictively simple and unites the initial task state and the next e-mail conversations.

Let’s say a colleague asks you to solve some issue. He CCs this e-mail to wrike@wrike.com. You can comment on the situation by using “Reply to all.”

Leave wrike@wrike.com among the recipients of the initial email, and the task description will be changed in Wrike. If you add files and pictures to the e-mail, they will be attached to the task, as well. If you include third parties in the To/CC fields, the task will also be shared with them.



So when you decide to go back to the task and work on it, you will see its updated state and save time on trying to recall what you discussed previously. 


View a short demo about updating tasks via email

Stay turned. Later the rule will be also applied to replying to email notifications.
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Default due date for tasks created via e-mail

Published by Valerie   |  Sunday, 07 October, 2007
You create tasks via e-mail to avoid forgetting important ideas. Often you don’t have time to set up the deadline for it, so you take the risk of shelving the task. We applied a tiny change in Wrike to help you get tasks done much faster.

All tasks created via e-mail now receive a default due date marked as tomorrow if you don’t set it explicitly. Therefore a reminder about the task will soon appear on the dashboard, and you will get a chance to reschedule or mark the task completed.
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Mobile project management in Wrike with BlackBerry

Published by Daria   |  Tuesday, 21 August, 2007
There are thousands of situations when you are not in the office and don’t have access to a computer with an Internet connection. But if you have your BlackBerry, Treo, other PDA phone, smart phone or any mobile device supporting e-mails, you can easily manage your projects in Wrike even if you are in a meeting or at the airport, waiting for your plane.

Instant information on your project progress
In Wrike, you manage and plan your projects via e-mail. You instantly get information on the progress of your projects. We’ll send you an e-mail notification if there are any changes in the details or status of a task made by your colleagues.

Create tasks in seconds
You can complement your getting things done with Wrike system by using a BlackBerry.
For example, a task pops up, and it can’t be completed in 2 minutes. You decide whether to delegate the task or defer it. Your next action is to put the task into Wrike in order to remember it and get it done. With a BlackBerry, you can create tasks in Wrike in seconds on the go:
• you e-mail the task directly to wrike@wrike.com and process it later;
• or delegate the task to your team, adding wrike@wrike.com to the CC field of your email.

So you can easily and effectively manage and create tasks anywhere with no need of a laptop computer.

Never forget anything
You’ll also get reminders of your overdue tasks on your BlackBerry, which is always with you, so you are sure to not miss or forget anything important. Wrike and BlackBerry (or another mobile device supporting e-mails) let you work and collaborate on your projects from wherever you are. You don’t have to install anything or browse your personal Webspace to always stay in the loop.
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